Automotive Customer Service Representative

4 weeks ago

Mississauga, Canada CSN Heartland Auto Collision Full time

**CSN Heartland Auto Collision** is currently looking for an **Automotive Customer Service Representative **to join our growing team The Customer Service Representative provides a high level of face-to-face customer service and supports customers’ needs throughout the vehicle repair process.

**Major Areas of Responsibilities**
- Provides courteous assistance to customers and educates customers on the collision repair process
- Face-to-face interaction with customers
- Evaluating vehicle damage and taking photos as required
- Capturing complete list of customers’ expectations and if necessary negotiating on service deliverables
- Understanding specific insurers’ claims processing policies and processes and following them accordingly
- Maintaining updated customer files
- Timely two-way communication with/ between internal and external customers
- Providing back-up to Front Office Administrator, i.e. answering phones and greeting customers

**Required Education, Skills and Qualifications**
- 3 years’ experience in Customer Service, previous experience in the automotive industry is preferred.
- Knowledge of collision repair process and/or auto insurance claims is an asset.
- Experience in Sales
- Analytical and problem solving skills.
- Efficient use of Microsoft Office and the Internet.
- Effective written and verbal communication skills.

**Company Profile**

**CSN Heartland Auto Collision **is a dynamic and progressive auto body shop, in business for over 45 years with 3 locations across the GTA. As an equal opportunity employer our company is committed to providing a positive work environment. We offer a competitive benefits package that includes:

- Company sponsored training
- Competitive wages
- Paid vacation
- Medical benefits

We are an Accessibility for Ontarians with Disabilities Act (AODA) compliant workplace. You can be confident that our recruitment and hiring processes will be modified to accommodate disabilities, if requested.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. We are an equal opportunity employer.

**Job Types**: Full-time, Permanent

**Salary**: From $22.50 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 3 years (preferred)
- automotive: 1 year (preferred)
- sales: 1 year (preferred)

Licence/Certification:

- Class G Licence (preferred)

Work Location: In person

  • Automotive Service Advisor

    2 weeks ago

    Mississauga, Canada VP Automotive Service Center Full time

    **About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...

  • Automotive Customer Service Representative

    4 weeks ago

    Mississauga, Canada CSN Heartland Auto Collision Full time

    **CSN Heartland Auto Collision** is currently looking for an **Automotive Customer Service Representative **to join our growing team! The Customer Service Representative provides a high level of face-to-face customer service and supports customers’ needs throughout the vehicle repair process. **Major Areas of Responsibilities** - Provides courteous...

  • Automotive Customer Service Representative

    2 weeks ago

    Mississauga, Canada CSN Heartland Auto Collision Full time

    **CSN Heartland Auto Collision** is currently looking for an **Automotive Customer Service Representative **to join our growing team! The Customer Service Representative provides a high level of face-to-face customer service and supports customers’ needs throughout the vehicle repair process. **Major Areas of Responsibilities** - Provides courteous...

  • Automotive Customer Service Representative

    2 weeks ago

    Mississauga, Canada CSN Heartland Auto Collision Full time

    **CSN Heartland Auto Collision** is currently looking for an **Automotive Customer Service Representative **to join our growing team! The Customer Service Representative provides a high level of face-to-face customer service and supports customers’ needs throughout the vehicle repair process. **Major Areas of Responsibilities** - Provides courteous...

  • Customer Service Representative

    3 weeks ago

    Mississauga, Canada Daifuku Co Full time

    Daifuku Automotive America Corporation is a leader in Design, Manufacturing, Installation and Support of automotive automation/material handling systems in North America. The company is currently seeking an experienced Customer Service Representative for the facility in Mississauga, ON. **Responsibilities**: The Customer Service Representative works within...

  • Customer Service Representative

    3 weeks ago

    Mississauga, Canada XeMODeX Inc. Full time

    Job description **Customer Service Representative** We are a Mississauga based, fast growing automotive electronics manufacturing company. We supply top quality components to our customers all around the world. XeMODeX Inc. is looking for an energetic, customer-focused individual to fill the Customer Service Representative...

  • Customer Service Representative

    1 month ago

    Mississauga, Canada XeMODeX Inc. Full time

    Job description **Customer Service Representative** We are a Mississauga based, fast growing automotive electronics manufacturing company. We supply top quality components to our customers all around the world. XeMODeX Inc. is looking for an energetic, customer-focused individual to fill the Customer Service Representative...

  • Customer Service Representative

    4 weeks ago

    Mississauga, Canada XeMODeX Inc. Full time

    Job description **Customer Service Representative** We are a Mississauga based, fast growing automotive electronics manufacturing company. We supply top quality components to our customers all around the world. XeMODeX Inc. is looking for an energetic, customer-focused individual to fill the Customer Service Representative...

  • Automotive Service Apprentice

    4 weeks ago

    Mississauga, Canada Bramgate Automotive Inc Full time

    **SERVICE APPRENTICE TECHNICIAN - 3RD LEVEL - BRAMPTON AND MISSISSAUGA** **The Role** **Are you an experienced vehicles Service Apprentice Technician looking to take the next step-up in your career? If so, we have a new challenge for you.** We are hiring for 3rd year Apprentices at our Audi Mississauga and Bramgate Volkswagen locations. You can expect to...

  • Certification Services Representative, Toronto

    4 weeks ago

    Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Certification Services Representative, Mississauga

    3 weeks ago

    Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Certification Services Representative, Vaughan

    2 weeks ago

    Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Sales Representative

    2 weeks ago

    Mississauga, Canada autologiQ Full time

    We are currently looking for a reliable sales professional to provide an exceptional experience in assisting our customers to extend the useful life of their vehicle with proper maintenance and repairs. Our automotive service shop is renowned for great service and extraordinary care. We are a rapidly growing company looking for entrepreneurial self-starters...

  • Customer Service Rep

    2 months ago

    Mississauga, Canada Assured Automotive Full time

    Assured Automotive, ON Mississauga-City Centre **Job Description**: Roles and Responsibilities We are looking for energetic individuals to join our company, who have the ability to: - Consistently demonstrates a successful client experience- Effectively manage a fast-paced environment- Demonstrate multi-tasking ability- Preferred Experience in a similar...

  • Customer Service Administrator

    2 months ago

    Mississauga, Canada Assured Automotive Full time

    Assured Automotive, ON Mississauga-South **Job Description**: Customer Service Administrator Our Commitment to Our Employees We believe our employees are at the heart of our success. We strive to employ people who possess ideal characteristics, ability, experience, education, and character. We want only those people who share in our same "Core Values". -...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada XeMODeX Inc. Full time

    Job descriptionCustomer Service RepresentativeWe are a Mississauga based, fast growing automotive electronics manufacturing company. We supply top quality components to our customers all around the world.XeMODeX Inc. is looking for an energetic, customer-focused individual to fill the Customer Service Representative position.Responsibilities: Answer incoming...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada XeMODeX Inc. Full time

    Job descriptionCustomer Service RepresentativeWe are a Mississauga based, fast growing automotive electronics manufacturing company. We supply top quality components to our customers all around the world.XeMODeX Inc. is looking for an energetic, customer-focused individual to fill the Customer Service Representative position.Responsibilities: Answer incoming...

  • Automotive Service Apprentice

    1 week ago

    Mississauga, Ontario, Canada Bramgate Automotive Inc Full time

    SERVICE APPRENTICE TECHNICIAN - 3RD LEVEL - BRAMPTON AND MISSISSAUGAThe RoleAre you an experienced vehicles Service Apprentice Technician looking to take the next step-up in your career? If so, we have a new challenge for you.We are hiring for 3rd year Apprentices at our Audi Mississauga and Bramgate Volkswagen locations. You can expect to work in state-...

  • Automotive Sales Representative

    2 weeks ago

    Mississauga, Canada AutoCanada Inc. Full time

    **401 Dixie Hyundai **is **NOW HIRING **outgoing, motivated **Sales Representatives** to work at our dealership! If you are a high energy person, with a contagiously positive attitude, open availability, and a love for working with the public - **we want to talk to you about a career in automotive sales!** For over 100 years, the automotive industry has been...

  • Customer Service Representative

    3 weeks ago

    Mississauga, Canada XPEL, Inc. Full time

    **XPEL, Inc.** (Nasdaq: XPEL), a leading supplier of automotive paint protection films, window films, ceramic coatings and commercial/residential flat glass film, is currently seeking a_ **Bilingual**_ **Customer Service Representative **for its Mississauga Location. **Summary** We are seeking an energetic _**Bilingual**_ **Customer Service...