Branch Manager

1 month ago

Abbotsford, Canada Door Systems ASSA ABLOY Full time

**About us**

We are only as strong as the team of people around us. We recognize that our employees are the cornerstone of our business that make everything possible. We offer a competitive compensation package, extended medical benefits, and the opportunity for future advancement. The company is growing exponentially, and we want you to be a part of the journey.

**What We Do**

Responsible for development and profitability of Door Systems Service and Installation Operations. Manage the delivery of Service & Installation Operations to our customers within predetermined financial and non-financial objectives. Provides customer support and communication related to operations activities and satisfies customer expectations and retention. Develops and trains field supervisors, technicians, operations coordinators, and sales team. Develops and executes plans, processes and strategies to achieve maximum sustainable operations growth and improvement. Manage sales, individual sales targets and other key company initiatives and policies. Responsible for personal sales and interactive collaboration with sales personnel.

**Specific Knowledge, Skills & Behaviors**:
1. Demonstrated ability at leading and sponsoring change.

2. Ability to motivate, develop, inspire and retain team members

3. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

4. Ability to write reports, business correspondence,and procedure manuals.

5. Ability to effectively present information and respond to questions from groups of managers, clients, customer, and the general public.

7. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

8. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

**Essential Functions**:
1. Responsible for the profitability and productivity of the Service and Installation Operations through efficient processes related to management of maintenance, callout, repair, and installation. Implement continuous improvement actions in managing these processes.

2. Responsible for the development, implementation and attainment of the annual business plan, operating budget, and labor efficiencies through process development and improvement.

3. Utilizes available reporting systems to analyze and control labor, materials, and expense costs, in order to maintain and exceed budgeted job profitability, while ensuring delivered quality.

4. Develop goals and objectives within the Service and Installation Operations through planning, directing, and coordinating to ensure that expected outcomes are met.

5. Responsible for meeting contract requirements on all maintenance accounts and ensuring delivered quality and customer satisfaction.

6. Manage HR related processes including people development, staffing, compensation, and performance management.

7. Develops and fosters communication and accountability with operations, including effective problem resolution.

**Additional Responsibilities**:
Accountable to driving strict adherence to safety policy, training and initiatives.

Maintain current knowledge of applicable codes and regulations and ensure operation conforms to these at local, provincial and federal levels.

Enforce labor standards in strict conformance with the Standard and local labor agreements.

**Job Types**: Full-time, Permanent

**Salary**: $100,000.00-$120,000.00 per year

**Benefits**:

- Automobile allowance
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay
- Overtime pay

Application question(s):

- Please list any accounting/ERP/CRM programs you are familiar with using in your previous roles.

**Experience**:

- management: 3 years (required)
- B2B/B2C Sales: 2 years (preferred)

**Language**:

- English (required)

Ability to Commute:

- Abbotsford, BC V2T 6J8 (required)

Ability to Relocate:

- Abbotsford, BC V2T 6J8: Relocate before starting work (required)

Work Location: In person

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