Resident Support Worker

2 weeks ago

Dartmouth, Canada Out of the Cold Community Association Full time

**Position Title: Overnight - Resident Support Worker**

**Employer**: Out of the Cold Community Association (OTC)

**Location**: 7 Church St., Dartmouth

**Start Date**: Immediately

**Reports to**:the Program Managers and/or Executive Director

**Program**: The Permanent Supported Housing sites at 7 Church St in Dartmouth and 5580 Cogswell St in Halifax, are housing projects facilitated by Out of the Cold Community Association. These programs support individuals and couples who have been chronically unhoused and who experience high barriers to maintaining independent housing. Both programs offer single-room housing placements along with individualized case management and resident programming, in a low barrier, harm reduction focussed setting. This housing is a welcoming and intentional space that fosters a sense of home and community while still focusing on the unique, self-identified needs of the individuals we support

The 7 Church St. site in Dartmouth is equipped to support 25 residents who experience high barriers to maintaining their housing, with programming facilitated by professional support staff, 24 hours a day, 7 days a week.

The 5580 Cogswell St. site in Halifax is equipped to support 38 residents who experience high barriers to maintaining their housing, with programming facilitated by professional support staff, 24 hours a day, 7 days a week.

**Population Served**:OTC Community Association provides low barrier, people-centered support rooted in anti-oppressive & harm reduction practices. We support individuals (16+) and couples of all genders who are unhoused or precariously housed and who experience a variety of barriers to housing including poverty, criminalization, racism, homophobia, transphobia, food insecurity, inadequate access to physical & mental health supports, alcohol & substance use challenges and varying levels of ability and life skills.

**Key Responsibilities**:
**Under the supervision of the Program Manager, the Overnight Resident Support Worker is responsible for**:
1**. **Activelyengaging in supporting residents and in the oversight and implementation of the Village programming in alignment with the policies and values of OTC.

2. Providing program support through the development of intentional community relationships as well as through research, creation and/or acquisition of materials and resources necessary for the delivery of high-quality programming.

The Overnight Resident Support Worker is responsible for providing services that are high quality, consistent, and in alignment with OTC’s policies and values. All Staff are responsible for supporting individuals in meeting their basic needs, maintaining their stay within a harm reduction focussed environment and ensuring that Public Health recommendations for the COVID-19 pandemic are being followed.

**The Resident Support Worker (Full-time)**

**1. Actively engages in supporting residents and in the oversight and implementation of the Alderney Landing site programming, in alignment with the policies and values of OTC.**
- Supports the creation and maintenance of a low barrier, anti-oppressive, harm reduction focussed environment during the overnight hours.
- Establishes and maintains positive working relationships with individuals living and working at the Alderney Landing site.Maintains healthy boundaries with both residents and colleagues.
- Ensures that all interactions are carried out in a culturally responsive, safe, dignified, and unobtrusive manner
- Provides support to individuals during periods of dysregulation, while in crisis and while under the influence of alcohol or substances. Supports de-escalation and the ongoing process of the development of residents' own conflict resolution strategies and skills. Supports resident debriefing as needed.
- Supports residents in maintaining their housing and in upholding their responsibilities as collectively agreed upon for the space. Upholds staff responsibilities to residents as collectively agreed upon for the space.
- Adheres to the protocols and practises as outlined in the most up to date OTC document COVID Protocols and supports residents, guests, volunteers and colleagues in doing so as well.
- Ensures that support is confidential and that information is not shared unnecessarily or without the individual’s informed consent. All paperwork relevant to confidentiality are organized, as complete as possible, and in a secured location that is accessible to appropriate staff.
- Participates in maintenance of resident and program documentation, as well as clear written and verbal communication of pertinent information to the staff team, Program Manager and Executive Director as required. Is current in their understanding of all relevant resident and program information as communicated by the staff team, Program Manager and Executive Director.
- Engages in a supportive role in the process of resident selection, admission and exit interviews for the program
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