Shipper/receiver

2 months ago

Richmond, Canada Fresenius Medical Care Canada Full time

Fresenius Medical Care is the world's largest integrated provider of dialysis products and services. As a vertically integrated company, we provide a complete solution for patients with chronic kidney failure and their caregivers, from research and development to manufacturing our dialysis products to providing complete therapy options within our own clinics. Fresenius Medical Care provides dialysis services in over 120 countries, including over 3400 dialysis clinics and 40 production sites worldwide.

In Canada, Fresenius Medical Care has been caring for patients undergoing dialysis for over twenty-five years. We understand the impact that chronic kidney failure has on people's lives, and we are committed to providing outstanding patient care that goes beyond innovative dialysis products and therapies. We care about each patient’s individual situation, whether they want to perform dialysis in their familiar surroundings at home, undergo dialysis at the hospital, or receive dialysis in one of our clinics. Our vision is to be the undisputed leader and trusted partner in renal therapies in Canada, and this vision is reflected in our key values: collaborative, proactive, reliable, and excellent.

Fresenius Medical Care Canada is currently recruiting for a regular, full-time Shipper/Receiver, working out of our Richmond, BC warehouse. The position entails the following:
**PURPOSE AND SCOPE**:
Supports our mission, vision, core values and customer service philosophy. Adheres to the Compliance Program, including following all regulatory and division/company policy requirements.

Under the direction of the Warehouse Supervisor, this individual will be responsible for all matters pertaining to the shipping and receiving of Fresenius Medical Care products, and the storing and movement within the distribution centre.

**DUTIES ACTIVITIES**:
**CUSTOMER SERVICE**:

- Responsible for driving the FME-Canada culture through values and customer service standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

**PRINCIPAL RESPONSIBILITIES AND DUTIES**:
1. Receive and ship goods in accordance with Fresenius Medical Care Canada standard operating

procedures and safety best practices.

2. Operate forklift and any other equipment in a safe manner.

3. Fill, check and prepare orders to be shipped.

4. Store inventory after it has been received into stock.

5. Receive and record customer and patient returns.

6. Utilize various shipping systems that Fresenius has in house, such as the Purolator system.

7. Participate in inventory counts as needed.

8. Inspect and verify incoming goods against invoice or packing slip, refusing incorrect and

damaged goods.

9. Maintain warehouse in proper clean condition befitting a healthcare facility.

10. Carry a cell phone when required.

11. Enter receipt of goods in AX system — when required.

12. Other duties as assigned.

**PHYSICAL DEMANDS AND WORKING CONDITIONS**:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typical warehouse duties, driving tow motor, regular lifting up to 50 lbs., walking or standing up to 50% of the time on concrete floor. Some exposure to extreme weather while loading trucks. Some office/computer work.

**EDUCATION**:

- High school diploma

**EXPERIENCE AND REOUIRED SKILLS**:

- 1-2 years’ experience working in a distribution center environment.
- Working knowledge of computers including shipping computer systems.
- Working Knowledge or experience with warehouse scanners for picking and shipping preferred.
- Ability to work collaboratively in a team environment on a variety of work functions.
- Must be able to interact with employees within all departments/levels of FME Canada, as well as freight companies.
- Knowledge of safety and Health Canada regulations.
- Forklift operation certification required.

**RELATIONSHIPS**:
Internal Contacts; All internal employees in RH, All distribution employees in Canada, FUSA

External Contacts: Freight companies, 3rd party warehouses, customs brokers, Destruction Company, waste removal & recycling companies

**SUPERVISION**:
N/A

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Thank you for your interest in Fresenius Medical Care Canada. We thank all interested applicants,

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