Shipper /receiver

2 months ago


Richmond Hill, Canada Cansel Full time

Who we are?

Helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability.
Position Summary
Cansel is looking for a dynamic and performant Shipper/Receiver to join our Team. This role will be at our location in Richmond Hill. Cansel is a unique, dynamic and fast-growing company. We want a highly motivated and service-orientated individual who is not afraid to take initiative - that is where you come in. Our role of Shipper-receiver is key to our success and play an important role in building and maintaining excellence in our operations and client relationships.
In this role, you will...
- Process orders; primarily by telephone or through our e-commerce website, but also occasionally walk-in customers
- Perform shipping/receiving duties, such as liaising with couriers and picking / packing products for shipping and organize appropriate records in our computer database
- Coordinate service repair and rental administration
- Maintain inventory database (SAP) and keep warehouse area tidy and safe
- Perform Cycle-count Inventory on regular basis
- General branch administration and other duties as assigned or required
- Maintain knowledge and ensure compliance of safety policies and procedures
- Manage open orders, back orders and blocked orders on a regular basis
- Resolve product and service problems enhancing customer satisfaction

About you...
We are looking for an energetic individual able to work within a team environment and prefers to work with mínimal supervision. To succeed in this position, you will possess the following characteristics:

- Strong interpersonal communication, & telephone skills
- Ability to multi-task, prioritize work activities appropriately and be proactive
- Remaining calm and upbeat in a fast-paced and pressured atmosphere
- Forward-thinking, self-discipline and highly organized with ability to take initiative around the site
- Proven experience in inventory management
- Ability to foster strong workplace relationships to create a positive work environment
- Demonstrate a strong work ethic and personal commitment to get the job done
- Demonstrated knowledge of computer information systems (Office and ERP systems)
- Minimum one-year customer service, shipping and/or administrative experience
- Ability to lift 50lbs

Bonus points
- Knowledge of SAP (or other ERP)
- Experience in the Wide-format, land surveying, or civil engineering industries
- Forklift certification
- Good Customer service skills

Why choose us?

In addition to the strong growth culture of the company, Cansel offers:
Competitive compensation package.
Uncapped Commission incentives for the sales team.
Flexible extended health and dental benefits program.
Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance
Access to on-line pharmacy
Company vehicle program for Sales Reps.
Employee Referral Program.
Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).
Free access to our online courses database.
Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.
Preferred rates on some gym memberships.
Preferred rates on personal insurance.
Generous long service reward program.
Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees.
All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.


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