Gta Operations Coordinator

1 month ago


Brampton, Canada Landscape Effects Group of Companies Full time

**Who is Landscape Effects Group of Companies?**

We are a dynamic bunch, and our office environment is high-energy.

Some say it is ‘Sophia’ our Espresso machine, we say it’s our simple recipe to ‘Create Family.’

Our team has a sense of belonging. We all have a purpose as part of the LFX family.

No matter what your career direction, your skill, your passion is, and your interests are, we have a place for you to grow within our growing family.

**Why work for Landscape Effects Group of Companies?**
- Be part of a leading team and grow your career
- Belong to a team and make a difference together
- Embrace the ‘uncomfortable’ and learn something new everyday
- Push boundaries and embrace challenge
- Encourage each other to grow so we can be the best version of ourselves

We have a saying“Everyone belongs here”so get ready to be part of something of BIG.

**Position Overview**:

- Manage large amounts of incoming calls - receive, direct and relay telephone/fax messages
- Work order management - Work order entry as it arrives from customer work order management systems
- Ensure the work orders are entered into the LFX log systems accordingly
- Data entry - typing and general office duties as directed
- Miscellaneous duties as presented by Operations Managers
- Prepare service reports by collecting and analyzing client and sub-contractor information
- Forecast and track key account metrics
- Work and understand software used by clients
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Review and capture all relevant notes in Yeti
- Review and approve all snow LFX team/Subcontractor timesheets in Yeti/LMN
- Daily transfer of data as needed to reconcile storms
- Work closely with Foremans to facilitate requests
- Liaise with Human Resources to communicate team needs and performance/discipline
- Assist in the onboarding of new employees and their set-up in relevant systems and databases
- Ordering of relevant safety supplies, maintenance products and company clothing

**Qualifications**:

- Working knowledge of Microsoft Office
- An energetic and forward-thinking individual
- A strategic planner with sound technical skills, analytical ability, good judgement and strong operational focus
- A well-organized and self-directed individual who is a team player
- A decisive individual who possesses a strategic focus as well as an operational, implementation and detail-oriented perspective
- Diverse experiences in managing a range of administrative areas of responsibility
- Ability to respond effectively to the most sensitive inquiries or complaints.

**Due to the seasonal nature of our business, you may be required to work irregular hours in order to deliver the business objectives.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Administrative experience: 2 years (preferred)

Work Location: In person

Expected start date: 2023-11-13


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