Customer Scheduling Specialist- 6 Months Contract

3 weeks ago


Brampton, Canada Coca-Cola Canada Bottling Limited Full time

**About Us**:
**Proudly Canadian and Independently Owned, we are Coke Canada Bottling**

Coke Canada Bottling is Canada's premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centres, and five production facilities nationwide.

We have a 120-year heritage of manufacturing, marketing, selling, and distributing the major branded ready-to-drink products Canadians love.

We pride ourselves on building diverse and sustainable relationships with our customers, consumers, stakeholders, and communities through our shared values: lead with an entrepreneurial mindset, collaboration, integrity, accountability, quality and safety.

Our brands include: Coca-Cola®, Diet Coke®, Coca-Cola® Zero Sugar, Coca-Cola Life, Sprite®, Fanta®, Barq's®, NESTEA®, POWERADE®, Minute Maid®, DASANI® and vitaminwater®; and our partner brands: Canada Dry®, Monster Energy®, evian® and A&W®.

**About This Opportunity**:
Coke Canada Bottling are responsible for overseeing the completion of reactive equipment activities in SAP. The primary function of this role is to enable the Fields Service Technicians by dispatching their activities while providing additional support to the field as required.

As a point of contact for Field Service, Coca-Cola Limited, the Customer Sales Solutions Centre, and the customer, timely and effective communication is critical. The position will be responsible for handling inbound customer calls, resolving escalations, and responding to investigation requests.

**This is a fully remote position, can be based anywhere wihtin Canada. Bilingual Engislih/French is an asset**

**6 months contract**

**Shift: Sunday to Thursday from 4pm to 12am**

**Responsibilities**:

- Oversee the dispatching of equipment service calls in SAP
- Monitor the Dispatch Grid to ensure productivity and efficiency
- Perform parts transfers or market searches for technicians (evenings and weekends)
- Handle customer escalations, providing resolutions to the customer
- Handle inbound customer calls for service requests
- Act as a contact between CCL and Field Service for escalations and investigation
- Report on equipment and service activities for CCL and other functional areas
- Oversee equipment service projects and initiatives

**Qualifications**:

- Ability to work effectively in a team environment
- Proficient in Microsoft Office products; Outlook, Excel, Word, etc.
- Flexibility to work evenings, weekends, and holidays.
- Customer service experience
- SAP experience is an asset
- Knowledge of Canadian geography is an asset

**Important**:
All offers of employment at Coca-Cola Canada Bottling Limited (“Coke Canada Bottling”) are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal clearance, employment verification, education verification and drivers abstract review. Please advise the Talent Acquisition team if you have any questions or concerns in regards to this once you are contacted for further consideration.



  • Brampton, Canada Coca-Cola Canada Bottling Limited Full time

    Facility Location Work Location - WORK FROM HOME Status: 12 Month contract covering maternatay leave **About This Opportunity**: Coke Canada Bottling are responsible for overseeing the completion of reactive equipment activities in SAP. The primary function of this role is to enable the Fields Service Technicians by dispatching their activities while...


  • Brampton, Canada Martin-Brower of Canada Full time

    The Role This position is responsible for inventory control and receiving activities. These activities include inventory cycle counts, solving inventory discrepancies and assisting with/organizing physical inventories. Also ensures timely and accurate receipt of product, supporting distribution centre productivity, delivery reliability, and safety...

  • Lab Technician

    1 day ago


    Brampton, Canada Lactalis Canada Full time

    Must posses a 3-year College diploma or a University degree in Microbiology, Food Science or related field Days & Hours of Work: Monday - Friday (6:00 pm to 2:30 am) **Must have minimum 2 years experience in food manufacturing lab environment.** - Qualified Lab Technician (all operational SOP’s) includes Analytical and Microbiological Requirements -...


  • Brampton, Canada City of Brampton Full time

    **Job Description**: **This position will be concurrently posted externally** **JOB TITLE**:Asset Preservation Coordinator **DEPARTMENT**:Public Works & Engineering **POSTING NUMBER**:105194 **NUMBER OF POSITIONS**:1 **JOB STATUS & DURATION**:Temporary 6-months **HOURS OF WORK**:35 hour workweek **LOCATION**:Hybrid Model - when working onsite, you...


  • Brampton, Canada City of Brampton Full time

    **Job Description**: **This position will be concurrently posted externally** **JOB TITLE**:Asset Preservation Coordinator **DEPARTMENT**:Public Works & Engineering **POSTING NUMBER**:105194 **NUMBER OF POSITIONS**:1 **JOB STATUS & DURATION**:Temporary 6-months **HOURS OF WORK**:35 hour workweek **LOCATION**:Hybrid Model - when working onsite, you...


  • Brampton, Canada City of Brampton Full time

    **Job Description**: **JOB TITLE**:COORDINATOR, REAL ESTATE **DEPARTMENT**:LEGISLATIVE SERVICES **POSTING NUMBER**:105347 **NUMBER OF POSITIONS**:1 **JOB STATUS & DURATION**:Temporary 6-month(s) Contract **HOURS OF WORK**:35 hour workweek **LOCATION**:Hybrid Model - when working onsite, you will report to the location of West Tower. **SALARY...

  • Service Resource

    2 weeks ago


    Brampton, Canada NCH Canada Inc. Full time

    **Job description** We are looking for a highly motivated, organized person who thrives on the challenge of getting things done. This position will primarily be responsible for the coordination of technicians and work schedules, relaying incoming work orders and providing support and inquiry responses to customers and technicians. The Service Resource &...

  • Service Resource

    2 weeks ago


    Brampton, Canada Chem-Aqua Services, division of NCH Canada Inc. Full time

    We are looking for a highly motivated, organized person who thrives on the challenge of getting things done. This position will primarily be responsible for the coordination of technicians and work schedules, relaying incoming work orders and providing support and inquiry responses to customers and technicians. The Service Resource & Scheduling Specialist...


  • Brampton, Canada Van der Graaf Full time

    This is a **12-month contract position.** **About VDG** Van der Graaf is the leading Manufacturer of drum motors for over 37 years. We are internationally recognized manufacturer of high precision, heavy duty and efficient power transmission equipment for the conveyor industry with modern manufacturing plants in United States, Canada and Europe. The...


  • Brampton, Canada Ignite Technical Resources. Full time

    On behalf of our client in Brampton ON, Ignite Technical Resources is looking for a Network Deployment Specialist for a 6-month contract opportunity. **Role**: Reporting to the VP Of Customer Operations, the role will be responsible for flawless delivery and execution of their propriety network product to enterprise clients. The Network Deployment...


  • Brampton, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** Position: General Accounting Associate Status:1 Year Contract Dealership: OpenRoad Auto Group Department: Accounting We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships...


  • Brampton, Canada Tamarack Freight Ltd. Full time

    We are currently seeking an individual who has 2 years of experience as a Transportation Customs Specialist to join our team! This person will act as the primary contact person for all customs-related issues and be responsible for completing ACE & ACI manifests through border connect and through the Freight Management System, working in the government...


  • Brampton, Canada Clarke North America Inc. Full time

    **IMMEDIATE OPENING**: - **CUSTOMER RELATIONS SPECIALIST** Our team focuses on Client Service! - * We are looking for self-motivated individuals who have a genuine desire to assist others, enjoy customer service role, adaptable, display initiative and take pride in keeping promises and commitments. As a Customer Service Specialist, you will be responsible...


  • Brampton, Canada Coca-Cola Canada Bottling Limited Full time

    **About Us**: **Proudly Canadian and Independently Owned, we are Coke Canada Bottling!** Coke Canada Bottling is Canada's premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centres, and five production facilities nationwide. We have a 120-year heritage of manufacturing,...


  • Brampton, Canada Metro Supply Chain Full time

    Quality Assurance Coordinator - 9 month contract 3925 Steeles Ave E, Brampton, ON L6T 5W5, Canada Req #2895 Thursday, May 16, 2024 Join our team Metro Green is a division of Metro Supply Chain Inc. a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’...

  • Noc Specialist

    4 weeks ago


    Brampton, Canada Rogers Communications Full time

    Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month. We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved...


  • Brampton, Canada Hankook Tire Manufacturing Tennessee Full time

    **Position Identification**: **Job Title**: Supply Chain Specialist **Job Function**: Supply Chain Management **Reports to**: Supply Chain Manager **Job Purpose**: The Supply Chain Specialist is responsible for daily planning and arranging of all outbound shipments, forecast in a cost-effective trucking company, and follow up on all shipping-related...


  • Brampton, Canada Saratoga Potato Chip Company Inc Full time

    **Job Description - Order Desk Specialist** We are looking for an Order Desk Specialist with great customer service skills to join our fast paced snack food manufacturing company. The right individual is a team player, who is detailed oriented with the ability to multitask and has a desire to excel at their job. **Order Desk Specialist** Duties and...


  • Brampton, Canada Regional Municipality of Peel Full time

    **Job Description**: **Education Specialist - **Butterfly Model of Care** **Contract Full-Time - 13 months** **Health Services - Long Term Care** **Salary Range**:$84,335 - $105,417 plus comprehensive benefits** **Work mode**:hybrid - see below for more details about this work mode **Location**:10 Peel Centre Drive, Brampton **Hours of work**:Monday to...


  • Brampton, Canada The Stevens Company Limited Full time

    Job description - High School Diploma or Secondary Education; - One (1) year experience working in a customer service role environment; - Knowledge of inventory controls; - Knowledge of the Microsoft Office Suite, specifically Microsoft Word, Excel and Outlook; - Strong attention to detail and problem-solving skills; - Ability to make decisions independently...