Assistant Company Manager

2 weeks ago


Stratford, Canada Stratford Festival Full time

**Assistant Company Manager** (seasonal contract approx. January through September 2023)**:
This position supports and welcomes guests of the Festival, with an emphasis on participants in Meighen Forum events. Reporting jointly to the Company Manager and Meighen Forum Director, you will liaise with guests to arrange itineraries and ensure successful live events throughout the season. This position also serves as a regular substitute for the Company Manager.

This is a full-time, seasonal position that requires regular weekend work, in addition to occasional evenings and on-call requirements. Typical work weeks may be Tuesday through Saturday or Wednesday through Sunday, as required by the Festival's programming each week.

**Responsibilities**:

- Arrange travel, accommodation, orientation and ticket requests for Forum guests
- Serve as first point of contact for onsite/in-town support for artists and guests, including problem-solving, facilitating medical appointments and responding to other last-minute requests
- Liaise with guests and the Festival's payroll department to ensure correct payments
- Initiate and track payments and expenses, and ensure fulfillment of other contractual commitments.
- Assist with Forum event supervision as required
- General administrative duties, including data entry, proofing text, correspondence, filing, etc.
- Represent the Festival with a high standard of professionalism and fulfill all responsibilities with an ethic of care, respect, and generosity.

**Qualifications**:

- This position is focused around hospitality, so excellent people skills are required; experience in customer service or guest relations is strongly preferred
- Exceptional attention to detail and problem solving skills
- Ability to prioritize and multi-task while demonstrating tact and sensitivity under pressure
- Strong communication skills, including proficiency in Microsoft Office suite
- Experience in performing arts environments and/or travel and hospitality industries and/or budget management would be an asset
- Knowledge of Artifax and/or Tessitura software would be an asset
- Ability to work independently and adapt to shifting priorities and timelines.
- Drivers license is required

**About The Meighen Forum**:
Founded by Artistic Director Antoni Cimolino in 2013, the Meighen Forum is a series of engaging events designed to illuminate the themes and ideas in our playbill and explore their resonance and relevance in today's world. A typical Forum season includes concerts, play readings, panel discussions, keynote speakers, workshops and more. The goal of bringing together our artists and some of the greatest leaders and thinkers of our time on the Meighen Forum program is to open a window into the artistic mind, creating for our audiences a transformational experience that allows our productions to resonate more deeply and personally with each patron and challenging perceptions and assumptions about our work and our society.

**Job Type**: Seasonal Contract

Human Resources

Stratford Festival

Subject: Assistant Company Manager



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