Clinical Learning Facilitator

3 weeks ago

Toronto, Canada LifeWorks Full time

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

The Clinical Learning Facilitator is responsible for the design, delivery, evaluation, and maintenance of various learning and performance programs including orientation, clinical continuous learning, compliance, and products and services for clinical roles.

The role entails ongoing collaboration with program stakeholders (including internal clients, fellow Learning Facilitators and Specialists, Project Managers, and more) to successfully design and deliver learning initiatives that align with business objectives for clinical-focused lines of business under Integrated Health Solutions.

Under the guidance of the Senior Manager, Learning and Performance, Quality Monitoring and Communications, the Clinical Learning Facilitator executes on learning programs and projects that can potentially impact multiple departments and large groups of learner.

Specific responsibilities of the Clinical Learning Facilitator will include, but are not limited to the following:
Needs Assessment
- Conduct needs analysis to determine learning topics and requirements in consultation with colleagues and stakeholders
- Develop learning objectives based on learning and performance gaps
- Determine best learning solutions (Non-training or training) based on learning and performance gaps

Design
- Collaborate with clients and business partners to employ appropriate learning methodologies to assess, design, develop, and implement scalable and reusable clinical learning programs or performance tools that align business needs with learning objectives
- Introduce new and innovative design approaches to new and existing clinical learning curriculum and programs
- Recommend and implement enhancements to learning solutions to ensure constant improvements

Delivery
- Deliver learning events and learning solutions for multiple curriculum using all mediums including e-learning, virtual facilitation and blended learning
- Coordinate administrative functions necessary to deliver and document training programs (i.e. training schedules, communications, training reports, lessons learned, etc.)
- Lead and manage learners in a mature, professional learning environment

Evaluation
- Track and manage performance of learners and, if required, manage transition to functional manager/stakeholder

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

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