Solution Advisor Expert

8 months ago

Toronto, Canada SAP Full time

**Job Title**: Solution Advisor Expert (TEER 21222)

**Terms of employment**: Permanent, Full time, 1 role

**Employer name**:SAP Canada Inc

**Business Address**:222 Bay St. Suite-2000, Toronto, ON M5k 1B7

**Contact number**:416-229-0574

**Location**: 222 Bay St. Suite-2000, Toronto, ON M5k 1B7

**Salary range: $**215,000 - $230,000

**WHAT WE OFFER**

**COMPANY DESCRIPTION**

At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’re able to build your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.

**PURPOSE & OBJECTIVES**

The SAP Global License Audit and Compliance (GLAC) organization is responsible for protecting SAP’s intellectual property, while putting the customer experience first and foremost. We provide license audit and compliance tools and services, to our customers, that are reliable, predictable, transparent, and globally consistent.

Within the GLAC organization, the Premium License Utilization Services (PLUS) function is a Centre of Excellence Premium Utilization Services as Enhanced Audits, Customer Measurement Services as well es enablement to customers and internal colleagues and stakeholders, to ensure customers are appropriately licensed, and to enable professional license management.

Transforming towards cloud means for our customers also a move into a new license world without the classic Named User License model. With our newly established SAP Trusted Authorization Review (STAR), we provide customers with tooling and a concierge service to simulate and optimize the requirements.

The service will be adapted to the unique starting point of the customer and brings together what our customers need to understand and transform their license utilization in the way that works best for them. With the authorization object analyzer and the utilization concierge service we can minimize uncertainty, build a trustful baseline and accelerated sales cycle.

**KEY RESPONSABILITIES & TASKS**
- The License Utilization Manager leads complex Premium License Utilization Services (PLUS) e.g. SAP Trusted Authorization Review (STAR), Customer Measurement Services, remote and onsite audits, as well as other customer service engagements (Digital Access Evaluation Services, Supplementary Audit Services).
- Supports other colleagues in delivery of PLUS Services (including global engagements where applicable)
- Communicate effectively with customers and multiple SAP colleagues (other GLAC Colleagues, Sales, Shared Service Contacts, Local Contacts) to deliver high quality service and support and take the lead on PLUS engagements
- Conduct license audits & customer measurement or enablement services, support customers and sales with related licensing or measurement queries and challenges
- Plan, coordinate and execute projects involving multiple stakeholders for an effective outcome while keeping customer experience top of mind (internal and external)
- Adopt latest measurement trends and combine the knowledge with historical experience to support and develop new methods; stay aware of and participate in building GLAC’s practices and knowledge base of relevant licensing and measurement topics
- Proactively identify issues with PLUS tools or processes and propose solutions

**EDUCATION AND QUALIFICATIONS**/SKILLS AND COMPETENCIES**:

- Minimum of Bachelor´s degree in Economics or IT related discipline
- Excellent analytical skills and effective problem-solving skills.
- Strong communicator who likes to work in a multinational team environment
- Excellent written and verbal English communication skills is a must, additional language is a plus
- Excellent organizational skills
- Strong customer focus and commitment to excellent customer service
- Strong technical skills within SAP Classic and/or other products are a plus
- Knowledge of SAP’s Licensing and pricing an asset

**WORK EXPERIENCE**:

- Minimum 5+ years of technical work experience in licensing and pricing
- Minimum of 5+ years of experience as a Solutions Expert
- Strong IT/Development related experience and/or compliance related experiences
- Minimum of 5+ years of experience leading a team
- Strong network within different SAP organizations an asset
- International experience working with a global company, an asset

**WE ARE SAP**

**OUR INCLUSION PROMISE**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made str

  • Advisor Experience Manager

    2 weeks ago

    Toronto, Canada Purpose Advisor Solutions Full time

    Company Description**_ Location: Toronto, Montreal_** **Purpose Unlimited** is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved...

  • Advisor Experience Manager

    2 weeks ago

    Toronto, Canada Purpose Advisor Solutions Full time

    Company Description **_ Location: Toronto, Montreal_** **Purpose Unlimited** is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved...

  • Manager, Advisor Success

    6 days ago

    Toronto, Canada Purpose Advisor Solutions Full time

    Company Description **Purpose Unlimited** is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose...

  • Chief Software Innovation Architect

    13 hours ago

    Toronto, Ontario, Canada Super Advisor Full time

    Company OverviewWe are a pioneering force in wealth management, dedicated to redefining the industry with cutting-edge solutions.Job DescriptionWe seek an exceptional software engineer to join our High-Velocity Engineering Team. As a key member of this dynamic team, you will be responsible for designing and implementing innovative technologies that drive...

  • Innovative Software Engineering Lead

    5 days ago

    Toronto, Ontario, Canada Super Advisor Full time

    At Super Advisor, we're revolutionizing the future of wealth management by building high-performance software solutions. We're seeking exceptional engineers to join our High-Velocity Engineering Team.Key ResponsibilitiesWe're looking for skilled professionals who can design, develop, and deploy scalable software systems that meet the needs of our clients. If...

  • Momentum Volunteer Advisor, Biotech

    7 months ago

    Toronto, Canada MaRS Volunteer Advisor Opportunities Full time

    MaRS Discovery District in Toronto is one of the world's largest urban innovation hubs. MaRS supports promising high-growth companies to scale their businesses globally, while tackling key societal challenges in areas such as Health, Cleantech, Finance, Transportation, AI, and others. In addition to helping start-ups launch, grow and scale, the MaRS...

  • Manager, Marketing and Communications

    2 weeks ago

    Toronto, Canada Purpose Advisor Solutions Full time

    Company Description **Purpose Unlimited** is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose...

  • Insurance Sales Expert Advisor

    2 weeks ago

    Toronto, Ontario, Canada EQ Bank | Equitable Bank Full time

    At EQ Bank | Equitable Bank, we're changing the banking experience for Canadians. As a Business Development Manager-Medical, you'll be part of our team that's driving this transformation.We offer a fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience. Our customers have named our EQ Bank digital platform one...

  • Expert Advisor, Data Science

    1 week ago

    Toronto, Canada University Health Network Full time

    Position: Expert Advisor, Data Science Status: Open Job Level: $120 - $140 per hour The Canadian Partnership Against Cancer (the Partnership) is the steward of the Canadian Strategy for Cancer Control (the Strategy). Its work is guided by the Strategy, which was refreshed for 2019 to 2029 and will help drive measurable change for all Canadians affected by...

  • Expert Client Advisor

    7 months ago

    Toronto, Canada Louis Vuitton Full time

    POSTE Louis Vuitton is seeking highly motivated Expert Client Advisors to join our teams. Our Expert Client Advisor's are Ambassadors to the brand, with a special focus on a category, ensuring that every Client is treated according to the Louis Vuitton Promise. We strive to discover our clients and their every need, and to guide them across the brand. We...

  • Cyber Security Solutions Expert

    2 hours ago

    Toronto, Canada Teckhorizon Inc Full time

    Teckhorizon IncA Cyber Security Solutions Expert is required to work closely with clients to provide expert advice on information technology (IT) and cyber-security practices.The role involves enhancing the structure and efficiency of IT systems, aligning them with business objectives, and addressing organizational challenges. Key responsibilities include...

  • Client Onboarding Associate Intern

    2 weeks ago

    Toronto, Canada Purpose Advisor Solutions Full time

    Company Description Purpose Advisor Solutions is an innovative financial services company focused on creating the tools, services and support to help financial advisors build their own businesses. Our team is passionate about helping advisors and is building a new business model to provide what they need to thrive and succeed. Purpose Advisor Solutions is...

  • Client Onboarding Associate Intern

    1 week ago

    Toronto, Canada Purpose Advisor Solutions Full time

    Company Description Purpose Advisor Solutions is an innovative financial services company focused on creating the tools, services and support to help financial advisors build their own businesses. Our team is passionate about helping advisors and is building a new business model to provide what they need to thrive and succeed. Purpose Advisor Solutions is...

  • Business Operations Associate

    2 weeks ago

    Toronto, Canada Purpose Advisor Solutions Full time

    Company Description** Purpose Unlimited** is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose...

  • Business Operations Associate

    2 weeks ago

    Toronto, Canada Purpose Advisor Solutions Full time

    Company Description **Purpose Unlimited** is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose...

  • Associate, Processing

    2 weeks ago

    Toronto, Canada Purpose Advisor Solutions Full time

    Company Description** Purpose Unlimited** is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose...

  • Associate, Processing

    2 weeks ago

    Toronto, Canada Purpose Advisor Solutions Full time

    Company Description** Purpose Unlimited** is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose...

  • Chief Innovation Architect

    5 days ago

    Toronto, Ontario, Canada Super Advisor Full time

    We're transforming the future of wealth management at Super Advisor, and we're looking for exceptional software engineers to join our High-Velocity Engineering Team.This role is designed for individuals who thrive in a fast-paced environment and are passionate about building innovative solutions that drive impact. If you enjoy collaborating with top talent,...

  • Associate, Trading and Portfolio Management

    2 weeks ago

    Toronto, Canada Purpose Advisor Solutions Full time

    Company Description **Purpose Unlimited** is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose...

  • Cybersecurity Solutions Deployment Expert

    1 month ago

    Old Toronto, Canada Darktrace Ltd Full time

    About the Role:We are seeking a highly skilled Cybersecurity Solutions Deployment Expert to join our team at Darktrace Ltd. As a key member of our Go-to-Market team, you will play a crucial role in driving new business opportunities and delivering exceptional client experiences.Key Responsibilities:Serve as the technical lead between clients, partners, and...