Manager Field Operations

3 weeks ago


Surrey, Canada Rogers Communications Full time

At Rogers, we put our customers first in everything we do Our Field Operations team provides top-notch service,connecting communities across Canada. We're seeking individuals who are passionate about technology, thrive in dynamic environments, and are ready to make a meaningful impact in the telecommunications industry. If you're ready to take on an exciting challenge and be part of a team that values innovation and excellence, consider the following opportunity.

**This position is located in Surrey, BC**

**Who we’re looking for**:
The Manager, Field Operations will be responsible for leading, developing, and motivating a team of highly skilled field operations technicians to ensure customer experience and technician craft expectations. They will also be accountable for growth and training talent, leading the technician team and helping the Directors decide and drive priorities in the region.

**What you’ll do**:

- Manage and mentor people - recruitment and staffing, coaching and mentoring, employee development, performance management, compensation recommendations
- Build and engage relationships with our family of employees and customers - daily communication with team members, monitoring engagement levels
- Identify and remove any barriers to the team or the business
- Manage and grow the business - roll out of new products, processes and tools; identifying opportunities for improving business
- Contribute daily to the delivery of an exceptional customer experience - handling customer escalations, monitoring work quality, and providing daily support to the team
- Be knowledgeable of and ensure team adheres to all applicable Health & Safety regulations
- Conduct regular site visits to assess operational performance, address challenges, and ensure compliance with safety regulation
- Create, manage, and adhere to operational and capital budgets

**What you bring**:

- Knowledge of CATV, CATV plant maintenance, construction, planning, installations and service experience is a key element of this role
- Supervisory training and/or experience with a strong track record of team building is an asset
- Strong communication skills including presenting ideas, public speaking to large audiences, writing various types of documents for internal and external audiences, facilitating effective meetings
- Strong decision making skills and demonstrate good judgment
- Goal oriented and motivated with the ability to work with the public
- Ability to handle multiple tasks and work well under pressure to meet specific deadlines
- Ability to work various shifts including evenings, weekends, and statutory holidays
- Must possess and maintain a valid driver’s license and be able to provide a driver’s abstract annually



  • Surrey, British Columbia, Canada A-1 Trusses Ltd.] Full time

    Job SummaryWe are seeking a highly skilled and experienced Field Operations Manager to join our team at A-1 Trusses Ltd. in an exciting opportunity.Key ResponsibilitiesOversee and manage on-site operations, ensuring seamless execution of tasks and projects.Coordinate with cross-functional teams to achieve business objectives and drive growth.Develop and...


  • Surrey, British Columbia, Canada Rogers Communications Full time

    At Rogers, we put our customers first in everything we do Our Field Operations team provides top-notch service,connecting communities across Canada. We're seeking individuals who are passionate about technology, thrive in dynamic environments, and are ready to make a meaningful impact in the telecommunications industry. If you're ready to take on an exciting...


  • Surrey, Canada Rogers Communications Full time

    At Rogers, we put our customers first in everything we do! Our Field Operations team provides top-notch service,connecting communities across Canada. We're seeking individuals who are passionate about technology, thrive in dynamic environments, and are ready to make a meaningful impact in the telecommunications industry. If you're ready to take on an...


  • Surrey, Canada Finning Canada Full time

    Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Responsible for managing all field customer interactions and communications in conjunction with effectively managing and scheduling service work and resources to meet customer expectations for equipment service and maintenance and accountable for overseeing the...

  • Field Manager

    3 weeks ago


    Surrey, Canada ADS Full time

    **Overall** **Purpose** The Field Manager 1 is responsible for the direct supervision of 2-4 field crews, for the professional and technical development of those field crews and for the quality and safety of the field work performed. **Job** **Responsibilities** - Ensure the quality and safety of the field work performed by direct reports meets standards....


  • Surrey, Canada Brandt Full time

    Due to growth, Brandt is currently seeking a Field Operations Manager for the BC region. The Field Operations Manager provides leadership and support for Brandt Tractor customer-facing service support functions. This position executes our strategic business plan and oversees the development of our branches service teams. The service field teams primary...

  • Field Operations Lead

    5 hours ago


    Surrey, British Columbia, Canada Canards Illimités Canada Full time

    Position Details: Full-Time, Permanent, Existing Vacancy Salary Range:  $53,500-$66,900, based on a 35-hour work week. Salary for this position will be commensurate with each individual's education and/or experience as it relates to the position. Location: Surrey, BC (Hybrid) Closing Deadline: July 7, 2024 (11:59 PM EDT) Who We Are  The South...


  • Surrey, Canada BC Hydro Full time

    **A workplace powered by you** At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented, inclusive, and diverse team. We offer a healthy work-life balance, competitive wages,...


  • Surrey, Canada Field Hockey BC Full time

    **Job Posting** Head **Provincial Coach and Performance Manager** Field **Hockey BC** Company Name: Field Hockey BC (FHBC) Position Title: Head Provincial Coach and Performance Manager Business Address: 101-7455 132nd Street, Surrey, BC V3W 1J8 Location of Work: Surrey, BC Terms of Employment: Contract, Full-time - 37.5 hours/week Language Required:...


  • Surrey, Canada FortisBC Full time

    Branch: Gas Affiliation: Management & Exempt Employment Status: Full-Time Regular Salary Min: $93,300.00 Annually Salary Max: $115,800.00 Annually Short-term Incentive Eligible: Yes Workplace Flexibility: No Posting End Date: Open until filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly...


  • Surrey, Canada AFL Full time

    Job Details Description Join Our Team as a Field Service Manager! Are you ready to lead, inspire, and drive excellence? Do you thrive in a dynamic environment where every day brings new challenges? If so, we have an exciting opportunity for you to join our Premise Services team as a Field Service Manager. Our Premise Services team's focus is...


  • Surrey, Canada MatchBox Consulting Group Full time

    MatchBox Consulting Groupis seeking aField Operations Managerfor our client, the construction arm of adeveloperthat specializesin wood frame projects. The operations managerwill work out of the parent company's office in Surrey but will contribute to projects all across the Lower Mainland. You are: - A construction professional desiringto ascend to a...


  • Surrey, British Columbia, Canada Soul Foods Group Full time

    Soul Foods Group encourages applications from all qualified candidates. If you need accommodation at any stage of the application process, please contact us directly. We are an Equal Opportunity Employer.About UsWe are a fast-paced organization with a passion for great food and coffee. Our goal is to create a positive impact on people's lives through our...


  • Surrey, Canada fortisBC Full time

    Branch: GasAffiliation: Management & ExemptEmployment Status: Full-Time RegularSalary Min: $93,300.00 AnnuallySalary Max: $115,800.00 AnnuallyShort-term Incentive Eligible: YesWorkplace Flexibility: No Posting End Date: Open until filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver...


  • Surrey, Canada Canards Illimités Canada Full time

    Position Details: Full-Time, Permanent, Existing Vacancy Salary Range:  $53,500-$66,900, based on a 35-hour work week. Salary for this position will be commensurate with each individual’s education and/or experience as it relates to the position. Location: Surrey, BC (Hybrid) Closing Deadline: July 7, 2024 (11:59 PM EDT) Who We Are  The South...

  • Field Service Manager

    3 weeks ago


    Surrey, Canada Williams Machinery Full time

    Williams Machinery has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Williams Machinery services industries such as warehousing, milling, construction, forestry,...

  • Field Service Manager

    4 weeks ago


    Surrey, Canada Williams Machinery Full time

    Williams Machinery has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Williams Machinery services industries such as warehousing, milling, construction, forestry,...

  • Field Service Manager

    2 weeks ago


    Surrey, Canada Williams Machinery Full time

    Williams Machinery has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Williams Machinery services industries such as warehousing, milling, construction, forestry,...


  • Surrey, Canada North Western Property Maintenance Full time

    Benefits: - Competitive salary - Dental insurance - Health insurance - Training & development BENEFITS FOR WORKING WITH US AT NWPM: - Automatic Wage increase every 6 months - Huge Winter Pay Incentives - Continuously Learning and Improving POSITION OVERVIEW: North Western Property Maintenance (northwesternpm.com) is looking for upbeat, reliable, and...

  • Field Surveyor

    4 weeks ago


    Surrey, Canada BA Blacktop Full time

    BA Blacktop Ltd. is currently seeking a team-oriented, self-motivated, and dedicated individual to join our Operations department as a **Field Surveyor**. The Field Surveyor is responsible for performing field survey tasks on various construction sites. This also includes data analysis and quantities calculations. **KEY TASKS AND RESPONSIBILITIES** -...