Marketing Coordinator

4 weeks ago

Greater Toronto Area, Canada Snappy Innovation Inc. Full time

Snappy Innovation Inc.

Snappy, a provider of digital-first, easy-to-deploy restaurant management Software-as-a-Service (SaaS) that allows you to manage every touchpoint of the guest experience using one simple platform.

We’re a team with the vision to bring innovative technology to restaurants. Restaurants choose Snappy for our products, but they stay because of the service we provide.

We are a restaurant’s technology partner. We’re invested in their success, implement features based on their feedback, and go the extra mile to provide the same degree of service as restaurants provide to their customers.

As a digital-first and fast-growing company, we put complete trust in our team members to be leaders in their roles. We anticipate industry trends, love to test new ideas, and provide career development opportunities for our people to grow with us and support our mission to empower restaurant owners to adapt and thrive in any market condition—now and in the future.

**Job description**:
Snappy is looking for a Marketing Coordinator role. You will be key contributor to Snappy’s business expansion strategy, driving sustainable business growth, developing strong relationship with partners and leading marketing execution.

**Responsibilities**:
Support the marketing & sales team:

- Update and maintain accurate product information, presentations and literature
- Schedule, review and implement marketing campaigns across all channels.
- Monitor active campaigns ensuring they are successfully delivering and help to coordinate new campaigns.
- Coordinating, editing, and optimising marketing materials, ensuring it is accurate, relevant and adheres to the brand voice.
- Compile written activity list updates of sales rep activities for monthly manager’s meetings
- Assist sales & marketing team with trade show preparations, booth designs, planning and set up
- Create & Design branded advertising campaigns
- Conduct market research to identify marketing opportunities and negotiate media coverage.
- Maintain strict confidentiality of sensitive information.

Support with the development of campaign creatives:

- Design and layout research
- Intermediate Adobe Illustrator & Photoshop & Premiere Pro skills
- Updating and creating marketing content

Website & Google Analytics:

- Experience working with GA4 & Google Tag Manager
- Webflow Certified is a plus
- Google Certified is a plus

Assist with the management of client relations via:

- Customer Success through championing customer inquiries and creating graphic and video responses to address frequently asked questions
- Working with Customer Success and conducting outreach to clients to ensure they are satisfied with their SaaS products
- Having a strong knowledge of our product offerings and using that knowledge to communicate with clients and answering questions

Qualifications & Desired Skills:

- Passion.
- Prioritization.
- Problem solving.
- Previous experience in business development role in marketplace platform preferred.
- Passion for innovation and technology.
- Highly motivated, self-disciplined individual with a strong work ethic
- Full-time role in the office.
- Outgoing, personal and honest
- Must enjoy working with existing customers and have excellent customer service skills

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Greater Toronto Area, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Digital marketing: 2 years (preferred)
- Image & Video editing: 2 years (required)

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