Ai Product Strategy Director

2 weeks ago


Kitchener, Canada D2L Full time

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience - and deliver improved retention, engagement, satisfaction, and results for learners of all ages - in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns - and by doing so, we will help improve human potential globally.

**Job Summary**:
If leading the AI product strategy and roadmap for a best-in-class platform at a mission driven Edtech SaaS organization that is changing the way the world learns sounds exciting, this role is for you

At D2L, we are driven by the belief that everyone deserves access to high-quality education, regardless of age, ability, or location. So, we have been focused for over 20 years on creating unique learner-centric platforms backed by learning science that increase adoption, retention, engagement and deliver on learning outcomes. And the accessibility of our learning platforms happens by design. Recognizing the outsized impact that AI is projected to have on learning, we have been growing our investment in the area, including this role.

**How will I make an impact?**
- Grow the market share for D2L products by driving the rethink of how AI can benefit Higher Ed, K12 and Corporate customers
- Direct the AI product strategy and roadmap definition that is focused on achieving business results, partnering with Corporate Strategy, Sales and Marketing
- Articulate and cascade the benefits of new features and the future direction of the platform to customers and internal stakeholders
- Build market awareness and excitement of D2L's AI work with thought leaders, industry analysts, and future customers
- Work collaboratively with Marketing, Sales, Services, Support, Legal, and other cross-functional teams to develop and execute GTM plans
- Collaborate closely with other AI product managers, engineering and design to launch innovative and value-generating products and features frequently, test their performance, and iterate quickly
- Advise and seek input from key stakeholders across all phases of the product life cycle
- Collaborate with D2L Services to define services offerings that increase the value of AI to customers
- Identify opportunities for strategic partnerships with industry leading vendors and system implementers to augment the product offering
- Define, monitor, measure, analyze and report regularly on key business and customer metrics and usage funnels.

**Skills and Competencies (What you'll bring to the role)**:

- Over the top energy and drive to deliver commercial success
- Create, socialize, align, and measure strategies in support of the higher-level vision.
- Ability to research, define, measure and report on business fundamentals for a product or portfolio of products
- Strong communication and interaction skills - need to be extremely comfortable presenting to internal executives, stakeholders, and external customers, and managing customer expectations
- Ability to influence peers and stakeholders to achieve strategic priorities
- Identifies future opportunities and develops action plans to best utilize the opportunity.
- Demonstrates positive, professional, and credible reputation both internally and externally. Utilizes networks and working relationships to identify strategic opportunities and potential partnerships.

D2L Leadership Competencies
- **Leads by Example** with personal and professional integrity, high accountability and say/do ratio
- **Boundaryless** collaboration and influence skills both within team, peer group and broader organization. Effective communicator with a proven track record of
- **Delivers Awesome Outcomes**: Strategic mindset and business acumen, with strong prioritization skills and a focus on organizational outcomes vs. team tasks. Effective problem solver, able to achieve results individually and through others, in fast paced, deadline-driven environments.
- **Talent Magnet**: Talent-focused leader, with demonstrated ability to coach, build and lead a high performing, diverse team.
- **Better, Smarter, Faster**: An agile learner, with a growth mindset, attention to detail and organizational skills. An operationally minded leader, with a focus on continuous improvement and innovation.
- **Wins Hearts and Minds**: An effective communicator, with the ability to connect the why and the what. A chang



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