Catering Service Manager
5 months ago
Work Term: Permanent
- Work Language: English
- Hours: 32 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- Business administration and management, general
- or equivalent experience
**Work setting**:
- Urban area
**Budgetary responsibility**:
- 0 - $100,000
**Tasks**:
- Plan, organize, direct, control and evaluate daily operations
- Determine type of services to be offered and implement operational procedures
- Conduct performance reviews
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Develop, implement and analyze budgets
- Participate in marketing plans and implementation
- Set staff work schedules and monitor staff performance
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
**Supervision**:
- 5-10 people
**Computer and technology knowledge**:
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- Spreadsheet
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Attention to detail
**Personal suitability**:
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
**Screening questions**:
- Are you available for shift or on-call work?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Health benefits**:
- Dental plan
- Health care plan
**Financial benefits**:
- Pension plan
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
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