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Medical Laboratory Assistant I
2 months ago
**Major Functions and Responsibilities**
- Provides a positive, professional impression of the company by employing excellent customer service skills.
- Performs a wide variety of administrative and supportive duties in the Patient Care Centre which include:
- Competently using the Laboratory Information System.
- Greeting patients and expertly operating the Patient Queue software.
- Accepting dropped-off specimens.
- Identifying collection criteria based on requisition information and inquiring for further information when necessary.
- Collecting payment from patients, when required.
- Copying and filing documents, operating fax machine, other admin duties as required.
- Completing maintenance tasks as required.
- Processing, storage and dispatch of collected specimens.
- Troubleshooting/problem solving devices and instruments within scope of duties.
- Rotating and stocking supplies.
- Maintaining requisitions and other confidential files in accordance with privacy and quality policies.
- Remaining current with all procedural changes, memos, and learning modules
**Required Skills**:
- Demonstrates excellent organizational, problem-solving, troubleshooting and decision making skills.
- Exceptional interpersonal and communication skills with a focus on client service and public relations.
- Maintains professionalism at all times.
- Performs duties efficiently and accurately.
- Recognizes and responds effectively and appropriately to an emergency.
- Flexibility to meet operational requirements including hours of work, location and changes in procedures.
- Strong team player with the ability to perform duties independently.
Required Experience
- Experience in customer service an asset.
- Experience working in a medical environment is an asset.
***Minimum Qualifications**
- High school diploma or equivalent is required.
- Knowledge of medical terminology is an asset.
- Basic computer and keyboarding skills is required.
***Other Information**
- As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed.
- Position is primarily at Beaumont Patient Care Centre but may assist in other locations such as MW and TAWA Centers based on operational requirements.
- All persons newly hired to _Dyna_**_LIFE_**_Dx_** must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
- All persons hired to _Dyna_**_LIFE_**_Dx _**must be authorized to work in Canada for any employer.
- Individuals hired into all positions must provide verification of their highest level of education.
- A security clearance will be required for employees newly hired to _Dyna_**_LIFE_**_Dx_**.
- A security clearance with vulnerable sector completed may be required for employees newly hired to _Dyna_**_LIFE_**_Dx_**:
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