Service Desk Associate

1 month ago


Dartmouth, Canada MOBIA Technology Innovations Full time

Halifax, NS, Windsor, ON, or Vancouver, BC.
MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Digital Transformation Services. Working with Service Providers, Government, Healthcare, and Enterprises across Canada, MOBIA has developed strategic business relationships with industry leading technology partners to help our customers achieve positive business outcomes.
MOBIA is currently recruiting a Service Desk Associate to join our team to work the night shift. With a passion for technology and customer service you will be an integral part of a customer focused team with great attention to detail and respect for a job well done.
**Key Responsibilities**:
**The Service Desk Associate is responsible for**:

- Providing on-site internal technical support up to Tier 2 as required
- Opening, monitoring, and routing IT service tickets
- Escalating support requests as needed to other members of the IT team
- Other duties as required

**Skills / Qualifications**:

- Completion of related Post-Secondary Diploma or Degree, i.e. IT Systems Management, IT Networking, etc.
- 1 to 3 years of IT experience in Tier 1 support
- Strong organizational skills, strong critical thinking skills, and attention to detail
- Excellent communication and relationship building skills
- Intermediate to advanced knowledge of MS office suite
- Administration experience with Microsoft Active Directory and Windows desktop management
- Administration experience in Microsoft Azure and Office 365 solutions
- Previous experience with VMware/Virtualization is an asset
- Experience supporting external managed service clients
- Previous experience with Networking and or Security appliance is an asset
- Bilingual in French and English is an asset

MOBIA strives to build an amazing workplace and was recognized as one of “Canada’s Best Managed Companies” in 2021.
We offer a comprehensive compensation and benefits package including an employer supported wellness plan, health, dental and life insurance coverage, company paid training, career development, and company events for fun and community contribution.
We thank all applicants for their interest. However, only those selected for an interview will be contacted.


  • Front-desk Associate

    6 months ago


    Dartmouth, Canada Worldwide Furniture Full time

    Located in the beautiful Atrium Furniture Centre**, Worldwide Furniture **has a current opening for a **Part-time** **Front-Desk Associate** to join our Team. The Front-Desk Associate is responsible for maintaining the day-to-day operations of administrative activity within the store as well as providing and maintaining superior customer relations. We...


  • Dartmouth, Canada Aversan Full time

    **Location**: Halifax, NS (Fully On-site) **RESPONSIBILITIES****: - Support multiple locations at any given time. - Support users onsite and offsite. - Maintain the end-user working environments, that include: Workstations (desktop & laptops), Printers, Video conference equipment, Cellphones, VOIP desk phones and other peripherals. - Ensuring the company's...


  • Dartmouth, Canada Westland Insurance Ltd. Full time

    We’re searching for a Manager, IT Service Desk. Are you searching for new possibilities? Discover what’s possible, with Westland. The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with...


  • Dartmouth, Canada Equest Full time

    Manager, IT Service DeskDartmouth , NS, 941 Wilkinson Avenue #201, Dartmouth, Nova Scotia, Canada Req #3390Friday, September 13, 2024We're searching for a Manager, IT Service Desk . Are you searching for new possibilities?Discover what's possible, with Westland.The Westland story is all about growth, and that means plenty of possibility for everyone on our...


  • Dartmouth, Canada Halifax Harbour Bridges Full time

    The role of the IT Service Desk Technician, reporting to the Tolling & Technology Manager, is pivotal in delivering technical support and aid to end-users within HHB. This position encompasses responding to queries, identifying and resolving technical issues promptly, escalating problematic areas in a timely manner, and ensuring the seamless functioning of...

  • Service Desk Analyst

    4 months ago


    Dartmouth, Canada MOBIA Technology Innovations Full time

    Service Desk Analyst, Tier 1 **Location**: Dartmouth, NS MOBIA Technology Innovations is a Canadian-owned Business and Systems Integrator. MOBIA serves our clients and the Canadian market with five business units: Broadband and Wireless Services, Managed Services, Hybrid Infrastructure Solutions, Cybersecurity and Digital Transformation Services. MOBIA has...

  • Front Desk Staff

    6 months ago


    Dartmouth, Canada Cole Harbour Place Full time

    **Front Desk Staff** Cole Harbour Place is a 200,000 square foot sport and recreation facility located in Cole Harbour, Nova Scotia. We are here to serve and accommodate members of our local and surrounding communities to achieve their personal health and wellness goals. The facility includes pools, rinks, weight room and training centre, dance and fitness...

  • Front Desk Staff

    7 months ago


    Dartmouth, Canada Cole Harbour Place Full time

    **Front Desk Staff** Cole Harbour Place is a 200,000 square foot sport and recreation facility located in Cole Harbour, Nova Scotia. We are here to serve and accommodate members of our local and surrounding communities to achieve their personal health and wellness goals. The facility includes pools, rinks, weight room and training centre, dance and fitness...

  • Front-desk Associate

    6 months ago


    Dartmouth, Canada Gallery 1 Furniture Full time

    **Gallery 1 Furniture,** located in the beautiful Atrium Shopping Centre in Dartmouth, is currently looking to add a **part-time **(Sat/Sun - dayshifts) **Front-Desk Coordinator** to our team. **The shifts for this role would be**: **Saturday: 9:30am-6pm** **Sunday: 11am-5pm.** This is great opportunity for someone looking for part-time hours that would...


  • Dartmouth, Canada Kara's Urban Day Spa Full time

    Kara's Urban Day Spa is seeking professional front desk individuals for our Cole Harbour Road location. Must be flexible and able to work days, evenings, and weekends, As our Front Desk Client Services Expert you will love the beauty industry and take great pride in appearance. The Client Service Expert is the first face the clients see and must represent...

  • Front Desk Coordinator

    6 months ago


    Dartmouth, Canada Minuteman Press Full time

    **Job Title**: Front Desk Coordinator **Company**: Minuteman Press Burnside and Halifax - Printing and Promotional Solutions **Location**: Burnside, 60 Williams Avenue **Job Type**: Full-time **About Us**: Minuteman Press is a dynamic Printing and Promotional Solutions company based in the vibrant Halifax Regional Municipality. We specialize in...


  • Dartmouth, Canada Ultra Hair Solutions and Esthetics Full time

    **Job Title: Part-Time Receptionist (Evenings & Saturdays)** **Location**: Ultra Hair Solutions & MediSpa **Hours**: 15 hours per week (Evenings & Saturdays) Are you passionate about customer service and looking to be part of a dynamic team in a busy, fast-paced environment? We are a full-service hair salon, spa, medispa, and hair restoration/replacement...


  • Dartmouth, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...


  • Dartmouth, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...


  • Dartmouth, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...


  • Dartmouth, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...

  • Front Desk Coordinator

    2 months ago


    Dartmouth, Nova Scotia, Canada beBee Professionals Full time $30,000 - $40,000

    We are seeking a highly skilled and experienced Front Desk Coordinator to join our team at beBee Professionals in Dartmouth, Canada. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key...

  • Front Desk Agent

    7 months ago


    Dartmouth, Canada Best Western Plus Dartmouth Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Agent

    6 months ago


    Dartmouth, Canada Best Western Plus Dartmouth Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Agent

    7 months ago


    Dartmouth, Canada Best Western Plus Dartmouth Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...