Vice President, Global Technology Strategy

2 months ago

Toronto, Canada Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**The Opportunity**

Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions, and retirement plan members worldwide. Our principal operations are in Asia and Canada, and the United States, where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

This leadership role is an incredible opportunity to have significant, transformational impact for our global business. The Global Head of Learning will act as the catalyst, transforming our existing world-class learning ecosystem to its next iteration through new accessibility options, a deeper rewards system beyond badging, and measurable business value derived from our 950,000+ hours spent last year on the platform.

Manulife is an organization dedicated to hiring the very best global talent. We are committed to creating exceptional employee experiences with equal access to opportunity - this role will unlock that value for all.

**Key Accountabilities**

We’re looking for a leader who demonstrates a focus on exceptional change, and measurable results, and is an active contributor amongst a Senior Leadership team of peers. The position would serve to be the internal trusted advisor in providing strategic thought leadership and delivery of strategic agenda to achieve financial and operational plans, with robust framework for implementation. This individual is the strategy lead for Technology responsible for driving strategy project portfolios, tracking our strategic initiatives to deliver on our strategy and to ensure execution excellence. The position will report directly to the Global Chief Information Officer (CIO) and will collaborate closely with the Global Strategy and Transformation team.

The Technology Strategy team runs the strategic planning process to ensure our initiatives are aligned to the overall ambition and strategic direction of the organization with clear roadmaps and KPIs, while maintaining a reporting cadence demonstrating value against the organizational investment in Technology. The primary purpose of the position is to support Technology with driving business prioritization, performance and executing the broader change agenda across the organization.

**Responsibilities**

**Develop high impact strategies in partnership with Group CIO, Segment CIO’s and their Strategy leads**

Define and maintain Technology Strategic Planning Program that aligns with partners

Establish and update Global Technology Strategy on a regular basis to ensure Technology is aligned to delivering against corporate objectives

Drive the annual strategic planning process with Finance and facilitate dialogue around prioritization of key strategic and transformational initiatives

Drive strategic alignment across Segments and Countries to ensure strategic projects are relevant and aligned to the strategic goals and our approved Book of Work

Actively monitor and share with leadership key strategic and financial results of peers relative to Technology’s own progress

Execute on specific strategic projects aligned to overall Tech strategy

Act as strategic counsel to the Group CIO on an ongoing basis

**Ensure clear governance and seamless execution, closely monitor progress, and communicate results**
- Oversee strategic initiatives to meet financial and non-financial targets.
- Partner with stakeholders to monitor progress against the strategy aspirations and work with the Segment CIOs to develop specific action plans to ensure progress remains on track, includes oversight of Technology KPI and Metrics reported at executive and board levels.
- Execute our strategic plan to deliver financial and operational targets, generate momentum to exceed financial and non-financial aspirations.
- Drive the communication of the strategy throughout the organization and beyond in partnership with the Group CIO and the executive team including ensuring effective strategic dialogue and timely updates on progress of strategic initiatives.
- Work closely with Finance to establish and maintain a benefits framework to inform executives on both spend and benefit forecast

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