Parts Person

2 weeks ago

Red Deer, Canada Union Tractor Ltd Full time

**Why Join the Union Tractor Team**:
Opportunity for Advancement

Employee Appreciation & Well-Being

Work-Life Balance

Safety Oriented Workplace

Clean, Healthy and Positive Work Environment

**WE ARE GROWING..BE PART OF THE UT FUTURE**

Don’t miss out on the opportunity to join a team of passionate individuals where we strive to improve and better ourselves day in and day out so we can better support our employees and customers.

**BENEFITS**:

- Parking and PPE Provided
- Competitive Compensation Package
- Benefits Package (dental, health, life insurance)
- Paid Vacation Days
- Employee Assistant Program
- Company Pension Plan
- Company Events

**POSITION PROFILE**:
Our Parts Department is looking for a Senior Parts Person who is customer focused and strives to improve service levels and customer confidence, possesses a strong work ethic and takes pride in their expertise, then this role is for you.

**Job Duties but Not Limited To**:

- Excellent Product knowledge with a focus on continued improvement
- Understanding and adherence to UTL system and procedures, including credit policies, warranties, sales & returns, core returns, purchasing and quoting
- Respond to every request with a sense of urgency - report status efficiently
- Source parts via OEM schematics - review requests for complete information - determine ETA requirements and source accordingly
- Maintain purchase orders, back orders, inter warehouse transfers and open orders to completion in a timely manner
- Able to receive incoming shipments, prepare outgoing shipments, maintain all records for and follow through with discrepancies
- Create and maintain vendor reference material - database, websites, catalogues
- Monitor cycle counts and ensure monthly completion
- Compile and complete monthly stock orders
- Proactively seek sales in slow times - cold call, up-sell
- Ensure customer fleet information is recorded and updated
- Increase sales by targeting customer requirements based on fleet and season
- Maintain clean and professional appearance in parts and warehouse area
- Lead by example regarding corporate initiatives - cash sale to tracking account customers, lost sale reports
- Adhere to and enforce all health & safety policies and procedures
- Stock and maintain showroom
- Provide high level of customer satisfaction - both internally and externally
- Possible snow removal and clean up as required
- Stock put away
- Product Sourcing as required
- Purchasing as required
- Associated paperwork and filing for all the above duties
- Other duties as assigned by the Branch Manager

**QUALIFICATIONS AND SKILLS REQUIRED**:

- Must have experience in parts sales for off road equipment
- Sound set of computer skills including Microsoft office suite
- Must be capable of complex math calculations such as margin, markup, freight, and exchange
- A customer driven positive attitude is a must
- Team player and mentor with a positive, proactive attitude

**Reporting to**:Branch Manager

**Who We Are**:
Founded in 1927, Union Tractor backs its product selection with almost 100 years of experience and as the largest non-O.E.M. heavy equipment parts and service dealer in Western Canada our mandate has always been to provide OEM quality service and parts at aftermarket prices, with 6 locations through Western Canada.
- **Gear Up for An Exciting Career**_
- **Get multi-brand experience in heavy duty off road equipment**_

Union Tractor is an equal opportunity employer, where we celebrate diversity and inclusivity. We are committed to creating a safe, free of discrimination and free of harassment work environment for all employees. All employment decisions are based on qualifications, merit, and company needs.

uniontractorhiringcitywide

Pay: $35.00-$40.65 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- How many years of Parts Experience in the Construction Equipment Industry do you have?

Work Location: In person

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