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Wheelchair Assistant
2 weeks ago
Are you passionate about providing exceptional customer service while assisting passengers? Join our team at Destinations North America as a Wheelchair Assistant at the Canada Place Cruise Terminal.
**Responsibilities**:
- Assist passengers with wheelchair needs from their arrival point to the designated boarding area on the cruise ship.
- Provide outstanding customer service by ensuring passengers feel comfortable and cared for during their journey.
- Assist passengers with check-in procedures, navigate security checkpoints, queue management, and attending to passenger needs.
- Utilize elevators and ensure extreme care and attention during passenger transfers.
- Align service delivery with the company's values and requirements to enhance cruiseline experiences.
**Requirements**:
- Previous experience in hospitals, clinics, or similar settings working with patients using wheelchairs is preferred.
- Availability starting at 7:00 AM and full availability on Tuesdays, Wednesdays, Saturdays, and Sundays.
- Occupational First Aid Level 1 (OFA1) certification.
- Specialized training related to wheelchair passenger assistance and customer service.
**Job Type**: Part-time
**Salary**: $18.00-$20.00 per hour
Expected hours: No more than 30 per week
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Morning shift
**Experience**:
- Customer service: 2 years (required)
Work Location: In person
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