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Audiovisual Technician

4 weeks ago


Montréal, Canada Encore Global Full time

**Détails du poste**:
Dans le but de fournir un soutien exceptionnel à toutes les étapes d'un événement, ce titulaire est responsable de l'installation de l'équipement, de la facilitation de l'équipement technique audio et visuel pour l'événement et de la mise en place de l'équipement. En outre, le titulaire de ce poste sera chargé de diverses responsabilités liées à l'entretien de l'atelier et de l'équipement.

Ce titulaire a pour objectif de fournir un soutien exceptionnel à l'événement à toutes les étapes du processus.

**Description de tâches**:
**Service à la clientèle**
- Offrir une expérience client exceptionnelle lorsqu'il est en liaison avec le client et/ou le personnel de la salle de spectacle.
- Se présenter de manière professionnelle, en apparence, en communication et en exécution.
- Fournir un excellent service à la clientèle et s'efforcer de dépasser les attentes et les besoins des parties prenantes internes et externes, en entretenant des relations positives avec les clients grâce à une communication claire et cohérente.
- Développer et maintenir de bonnes relations avec les clients internes/externes et les fournisseurs tout en assurant la confidentialité
- Se tenir au courant des technologies, des produits et des tendances du secteur.
- Soutenir des projets spéciaux, selon les besoins.

**Connaissances des systèmes**
- Fournir des solutions audiovisuelles et de scénographie appropriées sur le site
- Chargement du contenu sur les serveurs de médias, les ordinateurs
- Préparer, étiqueter et numériser le matériel selon les besoins
- Charger/décharger le matériel et l'équipement

**Opérations techniques**
- Installer, configurer et résoudre les problèmes des systèmes et équipements audiovisuels pour les événements en direct

et les salles de conférence.
- Utiliser et entretenir tous les formats d'équipements audiovisuels
- Respecter toutes les exigences de sécurité de l'établissement partenaire et les protocoles des fournisseurs
- Faire preuve de flexibilité pour s'adapter et apporter des changements de dernière minute aux exigences de la réunion.
- Utiliser l'équipement de levage et les camions de livraison conformément aux normes et politiques de sécurité de

l'entreprise.
- Fournir des informations à la direction en ce qui concerne la satisfaction des clients
- Développer une expertise dans l'entretien, la réparation et la protection de tous les équipements

**Qualifications professionnelles**
- AEC, DEP, DEC ou tout autre diplôme pertinent à la fonction est souhaité
- Une année d'expérience en service à la clientèle ou en hôtellerie est préférable.
- Un an d'expérience en audiovisuel ou équivalent dans un environnement éducatif est préférable.
- Un permis de conduire valide est requis pour les membres de l'équipe susceptibles de conduire des véhicules de l'entreprise.

**Compétences**
- Responsable
- Accueillant
- Professionnalisme
- Réactivité
- Soucieux de la sécurité
- Orienté vers l’action
- Conscience technologique
- Assure la fiabilité