Dark Horse

2 months ago

Hamilton, Canada Big League Food Company Retail Inc. Full time

**About the organization**

Dark Horse Espresso Bar is a pioneer in the Toronto specialty coffee community and has become a spot attracting those who like great coffee, handmade pastries, and a comfortable environment. Dark Horse is a place where they could come to relax, reflect or socialize, and re-energize with seriously great coffee. Over the past 15 years, we have evolved from one beloved neighborhood cafe to a collection of six shops in vibrant neighborhoods across the city.

**About the Position**

**Key Responsibilities**:

- Leading by example to deliver an incredible experience for all customer and community members
- Build a network of promoters in the business community.
- Support in-store merchandising to showcase our products and drive financial performance
- Follow all operational policies and procedures, including those for cash handling & safety, security during each shift
- Take food and beverage orders using POS system
- Ensure that our product recipes meets the highest quality standard.
- Support standing relationships with current supplier and developing new relationships
- Oversee business and employment regulations in compliance with Ontario’s standards.
- Act as buffer or assign other staff members to fill-in for any sick or absent staff members when necessary.
- Manage an optimized and efficient ordering processes
- Knowledge of Health, Safety and Food Handling Practices
- ensuring they are upheld
- Keep the store in an excellent condition of cleanliness and merchandising

**Requirements**:

- Minimum 1 years in Food Retail Management
- Must have 1 year experience as Barista
- Smart Serve Certification is an asset
- Experience or knowledge in an Retail setup
- Passionate about food and committed to a best in class customer experience
- Full Time availability.

**Availability & Compensation**:

- Expected hours: 40-44 hours per week
- Full Time
- Early morning and weekend availability required.
- Hourly wage of up to $22 per hour depending on experience.
- Our corporate benefits are available for all supervisory positions.
- This position also participates in gratuities provided by customers in store, according to our tip allocation policy, as well as variable compensation related to the top line success of the store.

**What we Offer**

A fast-paced environment with plenty of room to learn and grow, while also contributing to a successful and exciting business environment.

Big League Food Company (parent company of Dark Horse Espresso Bar) is the next generation of beloved food brands. Our goal is to maintain the magic of local food brands while building category leaders.

Pay: $20.00-$22.00 per hour

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