![TD Bank](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Associate
2 months ago
398339BR
Retail Banking - Customer Service
Hamilton, ON
February 3, 2023
Company Overview
Department Overview
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
**Job Description**:
In this role, you will:
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
**Requirements**:
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Hours
15
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
-
Customer Experience Associate
2 weeks ago
Hamilton, Canada McMaster University Full time**Schedule** Monday - Friday 8:30am - 4:30pm **Education Level** 2 year Community College diploma in Graphic and Print Production or related field of study **Career Level** Requires a minimum of 3 years of relevant experience **Vision & Mission** Vision: Creativity. Innovation. Excellence. _The MPS Experience._ Mission: Our mission is to harness...
-
Cashier / Customer Experience Associate
4 weeks ago
Hamilton, Ontario, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...
-
Cashier / Customer Experience Associate
4 weeks ago
Hamilton, Ontario, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...
-
Cashier / Customer Experience Associate
4 weeks ago
Hamilton, Ontario, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...
-
Customer Experience Associate
5 days ago
Hamilton, Ontario, Canada McMaster University Full timeScheduleMonday - Friday 8:30am - 4:30pmEducation Level2 year Community College diploma in Graphic and Print Production or related field of studyCareer LevelRequires a minimum of 3 years of relevant experienceVision & MissionVision: Creativity. Innovation. Excellence. _The MPS Experience._Mission: Our mission is to harness creativity, embrace innovation and...
-
Cashier / Customer Experience Associate
5 days ago
Hamilton, Ontario, Canada Walmart Full timeIn addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.What you'll do...To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty.Minimum Qualifications...Outlined below are the required minimum...
-
Customer Experience Associate
3 weeks ago
Hamilton, Canada TD Bank Full time**Customer Experience Associate**: - 417423BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 100 King Street W Hamilton Retail **Employment Type** - Regular **City** - Hamilton **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...
-
Customer Experience Associate
3 weeks ago
Hamilton, Canada TD Bank Full time**Customer Experience Associate**: - 415957BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 100 King Street W Hamilton Retail, 2285 Rymal Road East, 781 Mohawk Road West, 98 Wilson Street West **Employment Type** - Regular **City** - Ancaster, Hamilton, Stoney Creek **Time Type** - Part Time **Province/State** -...
-
Customer Experience Associate-rymal
5 days ago
Hamilton, Ontario, Canada Scotiabank Full timeRequisition ID: 192542Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the role:As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...
-
(Can) Cashier
3 weeks ago
Hamilton, Canada Walmart Full time**In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **Minimum Qualifications...** Outlined below are the required...
-
(Can) Cashier
3 weeks ago
Hamilton, Canada Walmart Full time**In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **Minimum Qualifications...** Outlined below are the required...
-
Customer Experience Associate-upper Wentworth
4 weeks ago
Hamilton, Canada Scotiabank Full timeRequisition ID: 170697 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Experience Associate- University Plaza
2 months ago
Hamilton, Canada Scotiabank Full time**Requisition ID**: 194495 Roynat Capital, a wholly owned subsidiary of Scotiabank, is a national lender and investor with expertise in providing innovative long-term capital solutions for mid-sized companies utilizing senior term, subordinated debt, as well as mezzanine capital and common share equity. We provide tailored solutions to clients for...
-
Hamilton, Ontario, Canada Scotiabank Full timeRequisition ID: 194495Roynat Capital, a wholly owned subsidiary of Scotiabank, is a national lender and investor with expertise in providing innovative long-term capital solutions for mid-sized companies utilizing senior term, subordinated debt, as well as mezzanine capital and common share equity. We provide tailored solutions to clients for acquisitions,...
-
Customer Experience Manager
2 weeks ago
Hamilton, Canada Victoria's Secret Full time**A* **Victoria’s Secret & Co Customer Experience Manager* is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. **Primary Responsibility**: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor,...
-
Customer Experience Associate
3 weeks ago
Hamilton, Canada TD Bank Full time405941BR Retail Banking - Customer Service Hamilton, ON April 11, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...
-
Guest Experience Centre Consultant
4 weeks ago
Hamilton, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Hamilton)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...
-
Guest Experience Centre Consultant
2 weeks ago
Hamilton, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Experience Centre Consultant** **to join our Guest Services team!** **(Hamilton, ON)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...
-
Customer Experience Associate
3 weeks ago
Hamilton, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Guest Experience Centre Consultant
3 weeks ago
Hamilton, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Hamilton)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...