Housing Program Representative

2 weeks ago

North Bay, Canada District of Nipissing Social Services Administration Board Full time

**The District of Nipissing Social Services Administration Board is hiring**

**Housing Program Representative**

**Bulletin No. D2024-01**

Do you aspire to have a fulfilling position in the human services delivery environment and to make a difference in the lives of the people in our community? The District of Nipissing Social Services Administration Board (DNSSAB) prides itself on putting people first. Here at the DNSSAB, we strive towards a future of healthy, sustainable communities within our region. To achieve this, we are looking for a talented Housing Program Representative to add to our exceptional Housing Services team.

Under the supervision of Supervisor of Housing Programs, the Housing Programs Representative is responsible to assist designated frontline Housing Programs staff in various support functions by gathering accurate and detailed information from applicants for the Co-Ordinated Access System, as well as Homelessness programs, Social Housing, Affordable Housing, and/or any new housing initiatives required under the DNSSAB housing mandate.

**Qualifications**:

- Two year post-Secondary Diploma in Office Administration, Social or Human Service or related field, or acceptable combination of education and experience;
- Two (2) years’ experience in a front line role preferably in social housing or homelessness program delivery, and/or property management;
- Previous experience in an office administration or customer service role;
- Good knowledge of Bill 140 _Strong Communities through Affordable Housing Act, 2010, _the _Housing Services Act, 2011 _and Regulations, and the _Residential Tenancies Act, 2006;_
- General knowledge of the full range of programs delivered by DNSSAB including Housing Services, Children’s Services, and Ontario Works;
- Excellent interpersonal, communication, presentation negotiation skills, conflict resolution skills;
- Ability to analyze complex situations and make sound recommendations;
- Demonstrated regular attendance in keeping with the Board’s Attendance Management Policy;
- Respect of confidentiality.

**Must be legally eligible to work in Canada. Police Record Check within three (3) months is a requirement.**

**Job Types**: Full-time, Fixed term contract

**Salary**: From $51,455.89 per year

**Benefits**:

- Dental care
- Employee assistance program
- Wellness program

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-02-20

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