Resident Advisor

Courtenay, BC
It's an amazing time to join Golden Life as we continue to expand our seniors housing, care, and services within western Canada.

We’re looking for an exceptional Part time Resident Advisor to join our new team at Ocean Front Village in Courtenay, BC. The primary focus of this role is to provide direction and leadership to enhance the lives of the Residents, and to support the Residents and their families, while assisting with meal service, and ensuring that all common areas are clean and well-presented. If you are a strong team player and enthusiastic individual, with a passion for providing high quality care and support for seniors, then we’d like to hear from you

This will be a 4 on, 4 off schedule.

**Other duties will include, but are not limited to**:
Works directly with the Community Manager, in delivering programs making sure that the Golden Life Management policies and procedures are followed at all times.
Ensures individual tenant needs and preferences are addressed and their needs are met, with regards to meal planning and hospitality/personal care services.
Circulates the monthly activities calendar, while posting activity reminders as needed.
Participates in event planning as required by the Community Manager.
Ensures common areas of the building, including washrooms, and the entrances are kept clean at all times.
Aids the residents that need help coming to the dining room for meals; Records residents and guest meals in attendance at meal times.
Assists in the dining room at meal times; Serve meals including tea and coffee to the residents and guests.
Answer the telephone in a courteous manner and record and distribute all messages accurately.
Follows all bookkeeping procedures as set forth by company.
Completes maintenance as required (i.e. changes light bulbs etc.), following the Maintenance policy.
Completes building tours for prospective residents and family and completes proper tour form information.
Operates the bus when required in a safe and courteous manner.
Our culture attracts proactive self-starters who exhibit good judgment, innovation, selflessness, courage, impact, candid communication, inclusion, integrity, passion, and curiosity. If this resonates, maybe you’re the right person to join the Golden Life team.

Working knowledge of the Microsoft Office Suite.
Understanding of Accounting Procedures, including previous experience.
Excellent customer service, interpersonal and conflict resolution skills.
Capable of work which involves extended periods of walking and standing.
Able to anticipate needs and take initiative to complete work in the absence of direct supervision and constant direction.
Strong ability to be flexible and support in different areas as needed.
Ability to prioritize work assignments and manage time effectively.
Class 4 Unrestricted Driver’s License.
Cleared Vulnerable Sector - Criminal Record Check.
Able to provide Immunization Record, Physician’s Waiver and Negative TB Screening.
Can provide proof of full and current COVID-19 vaccines.
What we offer you

At Golden Life Management Corporation, we are purpose-led. Our Philosophy is focused entirely upon providing the best possible quality of care to our residents and those we serve. We recognize that engaged employees are necessary to achieve our purpose and our Philosophy.

As a Golden Life Team member, you can expect to be treated with dignity and respect, to be challenged with your work, and to have the autonomy necessary to excel. We offer competitive salaries and a comprehensive benefits package that includes a voluntary retirement program with company contributions, for eligible employees.