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Queen's Residences

4 months ago

Kingston, Canada Queen's University, Housing & Ancillary Services Full time

**Company description**

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

**Job description**

Working under the supervision and direction of H&A Information Technology Services, the Summer Technician will be part of a team responsible for testing all residences connections to the Queen’s Housing and Ancillary Services Department.

**Responsibilities**:

- Verify Telecom and Residence central records concerning ResNet and ResTel
- Report and replace faulty/damaged phone equipment
- Report and repair damaged data/voice circuits and outlets
- Install and upgrade various hardware and software
- Record and document work and procedures

**Qualifications**:

- Detail oriented, motivated individual, with good verbal and written communication skills
- Adept at researching and troubleshooting both hardware and software computer issues
- Good computer software knowledge and troubleshooting skills
- Good knowledge of phone and networking protocols and terminology
- Good knowledge of desktop hardware technologies
- An aptitude for helping others
- Strong organizational and time management skills
- Ability to work independently, and in a team environment, both efficiently and courteously, as there is interaction with staff members and the public

Work remotely
- No

**Job Types**: Part-time, Fixed term contract
Contract length: 4 months
Part-time hours: 35 per week

**Salary**: $15.50 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

COVID-19 considerations:
Work Location: One location

Application deadline: 2023-03-31
Expected start date: 2023-05-01