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General Manager

3 months ago

Ottawa, Canada Lastman's Bad Boy Full time

One of Ontario's finest and most highly successful retail chains with 12 locations, Lastman's Bad Boy is the one stop shop for all your household needs; furniture, mattresses, appliances and electronics. We are famous for our Solid Gold promise: lowest prices, best service, integrity and commitment._
- Originally founded in 1955 by Mel Lastman and reborn in 1991 by his son Blayne Lastman, the name and commitment of the organization to the community has remained unparalleled. At Bad Boy, everyone counts, and we are as dedicated to our employees as we are our customers_

Lastman's Bad Boy is currently seeking a** **General Manager** to join and lead our team at our new location in Ottawa, ON.

The role of the General Manager is to achieve sales targets and increased revenue and profit through integrity selling, as well as participating in innovative promotional concepts through their continued training and coaching of sales staff. The General Manager is responsible for setting realistic and achievable goals in alignment with company goals while demonstrating accuracy and thoroughness, meeting deadlines, continually striving to increase revenue and profitability, decrease costs, while working within the store’s approved budget. The General Manager will also manage all facets of the store by engaging heavily in the sale, service and solutions of a full product line including but not limited to; furniture bedding, appliances and electronics. A proven leader in effective delegation, training, motivation and coaching, the General Manager is there to ensure all staff members are assisted in achieving professional and personal excellence inline with the company’s goals, vision and targets.

The General Manager is considered a member of the corporate Head Office management team who represents the goals and directives of the company at store level at all times. The General Manager is to maintain full knowledge and accountability of all company procedures and policies outlined in various manuals and must keep abreast of any updates and ensure proper communication to subordinates when appropriate.

**Responsibilities**:

- Manage all aspects of the day to day operation of the retail store location;
- Maximize store profitability and manage all store financials, including inventory control and cash flow;
- Recruit, develop and retain high performing Sales and Office Staff;
- Implement corporate merchandising directives and standards to achieve and surpass financial sales targets;
- Stay knowledgeable about products, services, promotions and policies and share knowledge with the team;
- Stay knowledgeable about competitive activity;
- Organize in-store promotions and marketing events.
- Ensuring sales targets are met; assist sales staff in closing sales
- Solving customer issues

**Required Skills**:

- Proven ability to achieve and exceed sales targets
- Demonstrated leadership and coaching ability
- Exceptional customer service skills
- Strong understanding of inventory management and budgeting processes
- Strong in-store marketing and promotion creation ability
- Excellent communication and organizational skills
- Ability to work flexible hours - including day, evening, weekend and holiday shifts within retail hours of operation
- Weekend hours are mandatory (Saturday & Sunday)
- Professionalism and a passion for retail

**Required Experience**
- 5 years or more of progressive retail management experience
- Experience with a commissioned sales floor considered an asset

**Benefits**:

- Long term professional career growth
- Effective training and development programs
- Open environment, creative & outside the box thinkers preferred
- Flexible work hours
- Fantastic employee product purchase program
- Fun & Friendly workplace
- Employee recognition events
- Extended Health and Dental Care
- Life insurance
- Long-term disability

If you are ready and want to contribute to the success and profitability of the organization while managing a great team, then this may be the role for you