Driver (Mainly) - Customer Service Experience Needed

2 weeks ago


Cambridge, Canada Hala Motors Full time

We are a reputable automotive dealership dedicated to providing exceptional vehicles and services to our valued customers. As part of our commitment to delivering a seamless car buying experience, we are seeking a reliable and professional Automotive Delivery Driver. This role involves assisting customers in finalizing their car loans, driving vehicles to and from private sellers' homes and the bank, and ensuring the safe transportation of vehicles back to our dealership.

As an Automotive Delivery Driver, you will play a crucial role in ensuring a smooth and efficient process for our customers to close their car loans and transport their vehicles from private seller's homes to our dealership. Your responsibilities will include driving vehicles safely, maintaining professional conduct with customers, and providing exceptional customer service throughout the delivery process.

**Responsibilities**:

- Vehicle Transportation: Safely and efficiently drive vehicles from private seller's homes to the bank and our dealership, ensuring compliance with traffic regulations and maintaining a high level of care for the vehicles.
- Loan Closure Assistance: Accompany customers to the bank to assist in finalizing the car loan paperwork, ensuring all necessary documents are completed accurately and in a timely manner.
- Customer Service: Provide exceptional customer service by answering customer inquiries, addressing concerns, and ensuring a positive experience throughout the loan closure and vehicle delivery process.
- Vehicle Inspection: Conduct pre
- and post-delivery inspections of vehicles to ensure they are in the expected condition, reporting any damages or issues promptly.
- Documentation: Maintain accurate records of vehicle deliveries, loan closure activities, and any relevant documentation required by the dealership.
- Vehicle Maintenance: Keep vehicles clean and presentable at all times, ensuring they are fueled and in good working condition.
- Communication: Maintain open and effective communication with the sales team, bank representatives, and customers to coordinate delivery schedules and ensure smooth transactions.
- Safety and Compliance: Adhere to all safety protocols, including safe driving practices, vehicle maintenance, and security measures to protect the vehicles and customers' interests.

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- Life insurance
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cambridge, ON N1R 1K4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- driving: 1 year (preferred)

Work Location: In person

Expected start date: 2023-05-22


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