Member Services Representative

7 months ago


Burlington, Canada Planet Fitness - Taymax Group Full time

Burlington

3060 Davidson Court, Burlington, ON L7M 4X7, Canada

It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

We are looking for a Member Services Representative to join our team This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential

**Responsibilities**:

- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:

- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- Take prospective members on tours.
- Sign up new members calculating rates and monthly payment amounts.
- Assist the Club Manager in counting out the drawer as needed.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Completing daily assigned within first hour of your shift.
- Helping complete priority cleaning list each day.
- Completing walk-around and bathroom checks periodically.
- Helping complete any special cleaning projects as needed.
- Other duties and responsibilities based on club needs.

**Qualifications**:

- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Ability to work independently as well as part of a team.
- A positive, upbeat attitude and a passion for fitness and health
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behaviour and language.

Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.



  • Burlington, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...


  • Burlington, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...


  • Burlington, Canada Planet Fitness - Taymax Group Full time

    Burlington 3060 Davidson Court, Burlington, ON L7M 4X7, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - All interested Applicants must be able to work mid-December through the end of _March.*_ Job Summary We are looking for a part-time...


  • Burlington, Ontario, Canada Caterpillar Financial Services Corporation Full time

    Caterpillar Financial Services Corporation is a leading provider of financial solutions to customers globally. We are seeking a skilled and experienced Global Financial Services Representative to join our team.As a Global Financial Services Representative, you will play a crucial role in maintaining accurate and thorough records of customer payment history...


  • Burlington, Canada Allen Bruder - Desjardins Insurance Agent Full time

    **Client Services Representative****: - Desjardins Agent Team Member** Location: Burlington, ON **Job Type**: Full Time **Position Overview**: Are you self driven?, energetic passionate individual that is looking for a challenge? We are looking for a high energy, self motivated individual to join our team. Lets us help you lay the ground work to one day...

  • Sales Representative

    6 months ago


    Burlington, Canada ASAP Security Guards and Cleaning Services Full time

    **Sales Representative** **Company: ASAP Security, Burlington** **Pay Rate - $25 to $30 Per Hour** **Location - Burlington, Ontario.** **Position - Sales Representative** Join Our Team! **IMMEDIATE OPENING FOR SALES REPRESENTATIVE**: **ASAP Security** is a dynamic security guard company in **Burlington Ontario**, looking for a motivated Sales...


  • Burlington, Canada Groupe Touchette Inc. Full time

    **Job Purpose** The Customer Service Representative will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! Are you looking for a job with a Quebec-based company of national scope, a dynamic work environment stimulated by innovation, a collaborative team and a flexible schedule...


  • Burlington, Canada Quadra Full time

    **Position**: Customer Service Representative **Location**: Burlington, Ontario **Status**: Contractual - 12 months (1) Are you known for your initiative and attention to detail? Are you described as an excellent team player, able to deal quickly with a variety of complex situations? We are looking for our next member to join our customer service team as...


  • Burlington, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a Customer Service Representative to provide exceptional service to our customers, handling inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries via various channels.Provide information about products and services.Resolve customer complaints effectively.Document customer interactions...


  • Burlington, Canada Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...


  • Burlington, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Food Service Representative to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences and maintain a clean and organized workspace.Handle cash and card payments...


  • Burlington, Canada Groupe Touchette Inc. Full time

    **Job Purpose** The Customer Service Representative will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! Are you looking for a job with a Quebec-based company of national scope, a dynamic work environment stimulated by innovation, a collaborative team and a flexible schedule...


  • Burlington, Canada Aquiform Full time

    Aquiform is looking for a Bilingual Customer Service Representative to join our Customer Service team. The Bilingual Customer Service Representative is responsible for working with the customer service team to oversee all bilingual customer inquiries and translations for the Company as well as completing the below specified tasks in a timely and accurate...


  • Burlington, Canada Aquiform Full time

    Aquiform is looking for a Bilingual Customer Service Representative to join our Customer Service team. The Bilingual Customer Service Representative is responsible for working with the customer service team to oversee all bilingual customer inquiries and translations for the Company as well as completing the below specified tasks in a timely and accurate...


  • Burlington, Canada Comtek Advanced Structures Ltd. Full time

    Comtek is an innovative supplier of composite components and repair services to business jet and regional aircraft markets. We design, manufacture and repair structural components that are used on thousands of aircraft every day, across the globe. Comtek is a growing company that is committed to recognizing the work of its team members through financial and...


  • Burlington, Canada BMO Financial Group Full time

    1841 Walkers Line Burlington Ontario,L7M 0H6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Burlington, Ontario, Canada Landmark Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Senior Financial Services Representative to join our team at Landmark Credit Union. As a key member of our branch operations, you will be responsible for providing exceptional member service, assisting with loan applications, and promoting financial products and services.This is a full-time...


  • Burlington, Canada Kc Variety Full time

    Job Overview: **Responsibilities**: - Provide top-notch customer service via phone, in person. - Analyze customer needs and recommend appropriate products or services - Process orders, returns, and exchanges accurately and efficiently - Perform data entry tasks with a high level of accuracy - Upsell products or services to increase revenue - Maintain a...


  • Burlington, Canada Leggat Chevrolet Cadillac Buick GMC: Burlington Full time

    **Leggat Chevrolet Cadillac Buick GMC: Burlington** is seeking a **Service Drive **Sales Representative** to join our team! As a **Service Drive Sales Representative**, you believe and excel in immediate customer responsiveness and communication following the Leggat Digital Customer-Driven Standards and the Sales Policy Process. **About Us** Leggat Auto...


  • Burlington, Canada DLL Full time

    **Client Services Representative** This position will participate in the corporate goal of a 24-48-hour response time in order to meet service level expectations and ensure that the highest level of customer service is delivered to all customers. **Day to Day** - Inbound Calls - Respond to customer questions and inquiries regarding their active contracts,...