Restaurant General Manager

1 month ago

Nanaimo, Canada Copper Hospitality Full time

**Restaurant General Manager**

Are you a seasoned restaurant professional with a proven track record of excellence in managing and growing successful dining establishments? Our dynamic and rapidly expanding company is seeking an exceptional General Manager to lead our team and elevate our restaurant to new heights. We are looking for a visionary leader with extensive experience in operations, staff development, and customer satisfaction to drive our continued growth and success. If you thrive in a fast-paced environment, possess a strategic mindset, and are passionate about delivering outstanding dining experiences, we want to hear from you Located in the Oceanside area of Vancouver Island our intention is to offer true West Coast hospitality in one of Canada's most beautiful locations. Join us and play a key role in shaping the future of our restaurant group and enjoy the island life and all it has to offer.

**The Role**:
**Key Responsibilities**:

- Deliver excellent and engaging guest service to create memorable dining experiences.
- Manage day-to-day operations to ensure smooth and successful shifts.
- Provide informative and helpful assistance to guests regarding menu items.
- Oversee billing processes and manage payment functions.
- Enforce restaurant policies, procedures, and service standards, ensuring team accountability.
- Maintain comprehensive knowledge of all menus and promotions.
- Lead the team in adhering to safety and sanitation policies when handling food and beverages.
- Handle guest interactions with professionalism and respect, responding effectively to feedback and resolving issues.
- Supervise and develop hourly personnel through coaching and performance management.
- Assist in onboarding and training new team members.
- Control inventory and oversee ordering procedures, ensuring adherence to cost control measures.
- Perform closing/opening procedures and create marketing and sales initiatives.
- Execute all duties with care and attention to detail.
- Assume additional responsibilities as assigned.
- 5-10+ years of management experience in a similar role or establishment, with a desire for career growth.
- Demonstrates honesty, openness, and kindness.
- Friendly, outgoing, and maintains a positive attitude.
- Strong communication and interpersonal skills.
- Proficient in computer skills and possesses basic math skills with financial understanding.
- Self-motivated, goal-oriented, and a quick learner.
- Strong organizational skills with the ability to work calmly under pressure.
- Sets an example for a respectful and collaborative team.
- Effective problem-solving and conflict resolution skills.
- Strong wine knowledge and fine dining experience; WSET Level 2+ and/or equivalent is an asset.
- Required: Serving It Right Certification.

**What We Offer**:

- Competitive compensation package including gratuities, benefits, bonuses, and staff discounts.
- A strong culture of teamwork in a fun, fast-paced work environment.
- Opportunities for career growth alongside expert leaders in hospitality.

If this sounds like the role for you, please submit your resume and cover letter. We look forward to meeting you

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$75,000.00 per year

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- Profit sharing
- Relocation assistance
- Store discount

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekends as needed

**Experience**:

- Hospitality: 5 years (required)
- Leadership: 5 years (required)
- Restaurant experience: 5 years (required)

Work Location: In person

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