Dental Receptionist/administrator

3 weeks ago

Burnaby, Canada Dentalcorp Canada Full time

About us:
Conveniently located in Highgate Village Shopping Centre, Highgate Dental has been serving the Burnaby community for over 60 years. Our highly trained and qualified team of dental professionals provide exceptional dental care while ensuring a comfortable and relaxing experience for the whole family.

Here at Highgate Dental, we are proud to offer a variety of dental services, including oral hygiene, general and cosmetic dentistry, oral surgery, dental implants, Invisalign, teeth whitening, and much more Offering a patient-focused approach, our experienced and multilingual team takes pride in providing dental care specific to every patient’s needs.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians as well as having greater access to advanced treatment technologies, training & development, and professional support.

Schedule:
Monday, Wednesday & Saturday: 9:15 am - 5:15 pm

Tues: 11am - 7pm

Thursday & Friday: Off

Benefits of Joining Our Team:

- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset

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