Assistant Manager

1 week ago

Lindsay, Canada Take 5 Oil Change Full time

Overview:
We are hiring for the role of a Assistant Manager (evenings and weekends) and are looking for a hard working individual with a positive attitude, strong work ethic and willingness to learn. As a Assistant Manager, you will be responsible for performing basic automotive maintenance tasks and providing excellent customer service as well as managing the team. This is a great opportunity to work in a fast-paced environment and gain valuable experience in the automotive industry.

Qualifications, Skills, and Experience we expect from our Assistant Manager:

- High school diploma or equivalent education
- Minimum 2-3 year of experience in the quick lube industry, with a proven track record of achieving sales targets
- Strong leadership skills, with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Proficient in math for handling cash transactions and calculating discounts or pricing adjustments
- Knowledge of store management principles, including inventory control and merchandising techniques
- Highly organized with the ability to prioritize tasks and meet deadlines
- Budgeting experience is an asset
- Excellent problem-solving skills and attention to detail
- Strong communication skills to effectively communicate with customers and team members
- Maintain a clean and safe working environment for staff and customers
- Must be a strong team player
- Must be willing to grow within the company
- Ability to excel in a physically demanding environment that includes heavy lifting and moving up to 40 kgs.
- Ablilty to work on evenings & weekends is a must

**Responsibilities**:

- Manage and supervise a team of technicians, providing guidance and support to ensure excellent customer service
- Train new team members on sales techniques, product knowledge, and store policies
- Monitor and evaluate sales performance, providing feedback and coaching to improve results
- Assist customers with inquiries, provide product recommendations, and process transactions
- Maintain inventory levels and ensure merchandise is displayed attractively
- Collaborate with store management to develop and implement sales strategies
- Handle customer complaints or issues in a professional and timely manner
- Ensure compliance with company policies and procedures
- Able to work with mínimal supervision
- Driving customer vehicles into and out of the bays
- Operating POS system
- Recommending service for vehicles may need by providing knowledge to customers based off vehicle specifications
- Perform oil changes, tire rotations, and other basic maintenance services on vehicles
- Inspect vehicles for additional repair or maintenance needs
- Maintain accurate records of services performed
- Use power tools and hand tools to complete tasks efficiently
- Provide exceptional customer service by addressing customer inquiries and concerns
- Collaborate with other team members to ensure efficient workflow
- Follow all safety protocols and guidelines
- Place and restock inventory orders before shop runs out of stock, and make notes of new filters that are needed (new cars) and find them or ask upper management for help
- Set KPI’s and weekly/monthly goals
- Manage local fleets
- Maintain shop equipment (air compressor, air water separator, oil pumps, sump pumps)
- Ad hoc tasks (when necessary or needed) as requested by upper management

**Requirements**:

- Previous experience in automotive repair or maintenance preferred 2-3 years
- Basic mechanical knowledge and understanding of vehicle systems 2-3 years
- Strong attention to detail and ability to follow instructions
- Excellent customer service skills with a friendly and professional demeanor
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Physical stamina to perform heavy lifting and prolonged periods of standing
- Familiarity with dealership procedures is a plus

Starting wage will depend on experience as well there is a bonus program for qualified applicants.

If you love to work on cars, have a great attitude, and enjoy working as part of a team, please reply with your resume.

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Morning shift
- On call
- Overtime

Ability to commute/relocate:

- Lindsay, ON K9V 2L9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (required)
- Automotive Technician: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person

Expected start date: 2025-04-01

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