Trade Showroom

1 week ago

Vancouver, Canada Banner Carpets Ltd Full time

In search of a creative, energetic, detail oriented, self reliant, organized leader who wants to work on some of the most exclusive and exciting projects in the city.

Banner Carpets Ltd is a well-established, fully integrated distributor of quality floor coverings. We specialize in high quality, unique lines of residential and commercial carpets, area rugs, and hardwood flooring imported from around the world, through our “To the Trade”, Designer Showroom. With sustainability in mind, we specialize in wool carpet and green floor covering options. We are family owned and operated and well respected throughout the flooring and Design community for providing quality flooring products since 1944.

Regular business hours are Monday-Friday, 9am to 5pm.

**Position Responsibilities**:

- Manage and assign tasks to office staff to assist in the day to day operations of the company
- Maintain showroom in a presentable manner at all times
- Coordinate deliveries, & installations
- Receiving, labeling and distributing incoming packages
- Creating and maintaining product displays and visual merchandising
- Provide Professional, Outstanding Customer Service to Interior Designers, Architects, Specification writers, Building Contractors, Dealers and their clients.
- Client Relations
- Provide inside assistance to sales staff including ordering samples, stock checks, estimate preparation, and installation coordination
- Office administrative duties & management
- Communicate with our worldwide supplier partners

**Qualifications and Skills**:

- Experience in a high-end or luxury environment is beneficial. Customer service is of the highest importance here.
- Experience in a management position. Ability to lead a team and delegate tasks accordingly.
- Confident with computer skills including use of Microsoft Outlook, Word & Excel with the ability to learn new software.
- Ability to work independently and as part of a team. Competent in using one’s initiative.
- Attention to detail is key to succeeding in this role.
- Excellent organizational, verbal and written communication skills. Must be fluent in English.
- Must demonstrate the highest level of integrity and professional conduct. We place a high value on giving excellent customer service for both our clients and our manufacturers.

On top of performing the above outlined responsibilities the successful applicant will receive training and product knowledge to better assist customers and manage their internal team.

If you enjoy working in a fast paced, customer service oriented environment and feel you are the right fit for our team, please reply to the ad with your resume and accompanying cover letter. Only those who are shortlisted will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- reception/administrative: 1 year (preferred)
- Management: 2 years (preferred)
- Customer service: 2 years (required)

Work Location: In person

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