Resource Manager

2 weeks ago


Toronto, Canada Dentsu Media Full time

Company Description

We are Dentsu. We innovate the way brands are built. That means we do things differently so they’re better than before. In this way, we make our clients’ most important marketing assets—their brands—win in a changing world. Dentsu is Innovating the Way Brands Are Built for its clients through its best-in-class expertise and capabilities in Media, CRM, and creative communications services. Dentsu is headquartered in London and operates in 145 countries worldwide with more than 50,000 dedicated specialists

**Job Description**:

- Monitor utilization to target performance, investigate outliers and recommend plan for remediation
- Identify instances of current and potential future over/under utilization and work with leadership to address issues and mitigate risk
- Drive placement of intern assignments if applicable
- Propose resources with current or near-term availability to project that align with their skills, professional goals, and/or staffing preferences
- Lead resource meetings to understand impacts to resource needs (new projects, timeline movement, etc.) and facilitate risk/issue mitigations
- Maintain understanding of key resource management metrics and how these metrics impact the media service line performance
- Proactively review staffing data and develop and communicate meaningful insights on trends, forecast, opportunities for improvement, and areas of concern; provide suggestions for improvement
- Proactively engage with resources, gain meaningful understanding of their skills, experience and aspirations, and identify the right opportunities for them
- Continually review processes to help drive improvements and efficiencies
- Collaborate with Finance Business Partners on forecasting and other analysis, as needed
- Proactively reviews opportunity pipeline to create and understand the picture of upcoming demand

**Qualifications**:

- Bachelor's Degree
- At least 8 years of experience in sourcing and/or deploying professional staff, or 10 years professional experience in an agency setting
- Data Analysis
- Viewed as a trusted advisor with a successful track record of building and maintaining strong relationships at all levels of the organization
- Excellent Microsoft Office skills (Word, Excel, PowerPoint, Teams)
- Exceptional written and verbal communication skills
- Detail oriented and organized; ability to prioritize and multitask
- Strategic/tactical thinking and problem-solving skills
- Strong and persuasive presentation skills
- Advanced leadership skills

Additional Information

LI-DM1


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