Restaurant Service Manager

7 months ago


Ottawa, Canada East Side Mario's Full time

Job Summary:
**Responsibilities**:

- Oversee daily restaurant operations, including opening and closing procedures
- Train, supervise, and schedule staff to ensure smooth operations
- Maintain high levels of customer satisfaction through excellent service
- Ensure compliance with food safety regulations and restaurant policies
- Manage inventory levels and order supplies as needed
- Handle customer inquiries and resolve any issues in a timely manner
- Collaborate with the kitchen team to ensure efficient food preparation and presentation
- Implement strategies to meet revenue targets and control operational costs

Qualifications:

- Previous experience in a hospitality or restaurant management role
- Strong leadership skills with the ability to motivate and supervise staff effectively
- Knowledge of food handling, preparation, and safety protocols
- Excellent customer service skills with a focus on guest satisfaction
- Ability to conduct interviews, hire, and train new employees
- Familiarity with inventory management and cost control practices
- Understanding of health and safety regulations in a restaurant setting

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Work Location: In person


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