Revenue Operations Analyst- Mat Leave Coverage

2 weeks ago

Vancouver, Canada Smile DH Full time

This role is created for 12-16 months of Mat leave coverage. Incumbent can be located anywhere in Canada as this is a 100% remote position.

AS THE WORLD MOVES TO FHIR, THERE ARE PLENTY OF REASONS TO SMILE.

Smarter decisions, fewer barriers, and better incentives are just beginning. Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

We reduce barriers between information and care for those who deliver or consume health services and products and whose roles or care are hindered by fractured, inaccessible or complex information systems.

Let’s make a difference

BE PART OF THE TEAM WORKING TOWARDS #BETTERGLOBALHEALTH

The Revenue Operations Analyst supports the development and analysis of data driven insights and initiatives. This role creates and maintains accurate and scalable reporting.

**Responsibilities**:

- Analyze the effectiveness of revenue generating teams, understand current trends, and identify areas of opportunity to improve close ratios.
- Review and refine revenue generating processes using data and technology to streamline workflows that will improve sales velocity.
- Develop insights and analysis on the state of current business and advise on the direction of process and model changes.
- Support analysis on cross-departmental projects as required to support revenue operations activities.
- Build and maintain required data and support the preparation of reports using Salesforce and Tableau to communicate operational insights and revenue health.
- Communicate revenues operations processes and policies as required.
- Comply with the privacy, security and confidentiality policies.

**Requirements**:

- 2+ years of experience in a sales support or enablement type of role, preferably in a B2B, high-growth or SaaS company.
- 1+ years of experience working with Salesforce Analytics. Experience with Tableau, an asset.
- Experience gathering and analyzing revenue-related KPIs.
- Understanding post closed-won processes and finance terminology (eg, billing, collections, revenue recognition).
- Ability to maintain a long-term outlook while being revenue-focused when architecting solutions to challenges combined with strong quantitative and analytical skills.

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