Inside Sales Technical Representative

4 weeks ago


PointeClaire, Canada GCM Consultants Full time

**Inside Sales Technical Representative
- Client in manufacturing industry Pointe-Claire**

**Position Summary**

Acts as liaison between the Company and the customer and/or sales representative concerning quotes, orders and other inquiries. Investigates and offers solutions to customer challenges.

**Essential Duties and Responsibilities** **include the following**:

- Through the JD Edwards software system, process inquiries, orders, and requests received from domestic and international customers by telephone, fax, mail or company employee.
- Ability to understand technical drawings, equipment and systems in order to help define the customers' needs and provide accurate information and quotations as needed.
- Utilize the company's CRM (Salesforce) to enter in cases, liaise with engineering/supply chain and other departments as needed to be able to turn around quotations and proposals.
- First line response to customer requests for parts or unit availability, price quotations, delivery dates, and tracking of orders.
- Accurately update, maintain and modify accounts in the ERP database from information received, according to department procedures.
- Collect information needed for credit such as Letters of Reference and Bank References; provide information to accounting for approval of establishing credit limits.
- Follow up proactively on all quotations within the set timeframe.
- Maintain, thorough knowledge of company products, customer requirements, and company procedures as well as practices relating to pricing, accounting terms and conditions, and shop practices.
- Handle customer contacts in such a manner that there is continuous customer confidence in the Company, its products, its personnel, and its policies.
- Other duties may be assigned.

**Education**:
Bachelor’s degree (engineering preferred) or equivalent 3‑year technical degree (DEC) and a minimum of 1‑3 year(s) of related customer service experience and/or training; or equivalent combination of education and experience with an emphasis in customer service/technical sales.

**Language Skills**:
English (Written and Spoken) - required, French, a plus

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Other skills and abilities:

- Strong PC skills including Microsoft Office.
- Experience with CRM and ERP systems a strong benefit (Salesforce and JD Edwards).
- Proven experience in a related field.
- Ability to read and interpret engineering drawings is a plus.
- Must possess a valid driver's license in good standing.

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



  • Pointe-Claire, Canada Milrail Full time

    Founded in 1990, Milrail is a specialty division of Trexon Industrial Products and a leading supplier to the Railway, Public Transit, Shipbuilding, and Industrial industries. As an ISO-9001 and Controlled Goods Certified registered supplier, we can meet industry demands with the support of our trusted manufacturers and qualified sales team. The Inside Sales...


  • Pointe-Claire, Canada Wainbee Limited Full time

    **A propos de Wainbee** - **Qui est Wainbee ?**_ Wainbee Limitée est un fournisseur de solutions de premier plan en matière de systèmes, de produits et de services d'ingénierie pour le mouvement et le contrôle, la filtration industrielle et les solutions d'automatisation. Nous sommes l'un des plus importants agents manufacturiers du Canada avec 14...


  • Pointe-Claire, Canada TerraSource Global Full time

    **Position Summary** Acts as liaison between the Company and the customer and/or sales representative concerning quotes, orders and other inquiries. Investigates and offers solutions to customer challenges. **Essential Duties and Responsibilities** include the following: - Through JD Edwards software system, processes inquiries, orders, and requests...


  • Pointe-Claire, Canada TerraSource Global Full time

    **Position Summary** Acts as liaison between the Company and the customer and/or sales representative concerning quotes, orders and other inquiries. Investigates and offers solutions to customer challenges. **Essential Duties and Responsibilities** include the following: - Through JD Edwards software system, processes inquiries, orders, and requests...


  • Pointe-Claire, Canada TerraSource Global Full time

    Position SummaryActs as liaison between the Company and the customer and/or sales representative concerning quotes, orders and other inquiries. Investigates and offers solutions to customer challenges.Essential Duties and Responsibilities include the following:Through JD Edwards software system, processes inquiries, orders, and requests received from...


  • Pointe-Claire, Canada TerraSource Global Full time

    Position SummaryActs as liaison between the Company and the customer and/or sales representative concerning quotes, orders and other inquiries. Investigates and offers solutions to customer challenges.Essential Duties and Responsibilities include the following:Through JD Edwards software system, processes inquiries, orders, and requests received from...


  • Pointe-Claire, Canada Ameta Payment Solutions Full time

    _**Who we are**_ Ameta Merchant Solutions is a sales organization focused on providing cost-effective payment processing solutions to North American businesses. Since 2016, Ameta has been expanding its partnerships and solidifying itself as a trusted, customer-focused enterprise, with core values centred around transparency and integrity. - **Who we're...


  • Pointe-Claire, Canada V.J. Pamensky Canada Inc. Full time

    Motor company Looking for an inside sales person whom will take phone orders, help customers queries, follow ups, general office work. requirements: Good verbal and written communication skills in french and English, Must have Electrical/motor knowledge. Computer skills including MS office is a must. Pay: $50,000.00-$80,000.00 per year **Benefits**: -...


  • Pointe-Claire, Canada V.J. Pamensky Canada Inc. Full time

    Motor company Looking for an inside sales person whom will take phone orders, help customers queries, follow ups, general office work. requirements Good verbal and written communication skills in french and English, Electrical/motor knowledge would be an asset. Computer skills including MS office is a must. **Salary**: $50,000.00-$80,000.00 per...


  • Pointe-Claire, Canada Ameta Payment Solutions Full time

    _**Who we are**_ Ameta Merchant Solutions is a sales organization focused on providing cost-effective payment processing solutions to North American businesses. Since 2016, Ameta has been expanding its partnerships and solidifying itself as a trusted, customer-focused enterprise with core values centered around transparency and integrity. - **Who we're...


  • Pointe-Claire, Canada TTI, Inc. Full time

    Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global...


  • Pointe-Claire, Canada Ameta Payment Solutions Full time

    _**Who we are**_ - **Who we're looking for**_ Ameta’s looking to add highly motivated, enthusiastic individuals with a willingness to learn. If you have at least 1 year of Inside Sales experience, are ambitious and seeking to expand your skills, we are excited to have you on the team! You would be joining a diverse, inclusive work environment with a focus...


  • Pointe-Claire, Canada Ameta Payment Solutions Full time

    _**Who we are**_ - **Who we're looking for**_ Ameta’s looking to add highly motivated, enthusiastic individuals with a willingness to learn. If you have at least 1 year of Inside Sales experience, are ambitious and seeking to expand your skills, we are excited to have you on the team! You would be joining a diverse, inclusive work environment with a focus...


  • Pointe-Claire, Canada TTI Canada Full time

    Our growing business is in need of a Field Sales Representative to increase sales in our Montreal market. - Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over...


  • Pointe-Claire, Canada TTI, Inc. Full time

    Our growing business is in need of a Field Sales Representative to increase sales in our Montreal market. - Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over...


  • Pointe-Claire, Canada Acuity Brands Full time

    **Job Summary**: The representative will be responsible for providing technical and sales support to manufacturing agents and distributors. **Key Tasks & Responsibilities (Essential Functions)**: - Respond to clients’ inquiries relating to product capabilities - Issue Quotations - Perform data entry into an Integrated Manufacturing Management System -...


  • Pointe-Claire, Canada TTI Canada Full time

    Our growing business is in need of a Field Sales Representative to increase sales in our Montreal market. - Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over...


  • Pointe-Claire, Canada TerraSource Global Full time

    **Position Summary** Acts as liaison between the Company and the customer and/or sales representative concerning quotes, orders and other inquiries. Investigates and offers solutions to customer challenges. **Essential Duties and Responsibilities** include the following: - Through JD Edwards software system, process inquiries, orders, and requests...

  • Sales Representative

    22 hours ago


    Pointe-Claire, Canada Expanding Cosmetic Manufacturer Full time

    **Our Business**: Delon Laboratories is a cosmetic and pharmaceutical manufacturer in the West Island of Montreal. **Job Purpose** Delon Laboratories/ Iris Beauty Supplies is looking for a full-time Sales Representative to join our family.The Corporate Accounts Sales Representative will actively seek out and engage customer prospects, both Canadian and...


  • Pointe-Claire, Canada Ameta Payment Solutions Full time

    _**Who we are**_ Ameta Merchant Solutions is a sales organization focused on providing cost-effective payment processing solutions to North American businesses. Since 2016, Ameta has been expanding its partnerships and solidifying itself as a trusted, customer-focused enterprise, with core values centred around transparency and integrity. - **Who we're...