Project and Program Director

2 weeks ago

Toronto, Canada Equinix Full time

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Project and Program Director - Transformation Programs

**Job Summary**

The Director, Program and Project Management supports the strategy, execution and delivery of programs that seek to materially shift the trajectory of our business. This role reports into the Equinix Transformation office and is responsible for building strategic relationships with stakeholders to deliver large scale global cross functional business transformation programs. This individual will need to have mastered project management skills to then help teams formulate plans from ambiguity, resolve issues, and remove roadblocks from the team.

**Responsibilities**
- Focus on execution and results: establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results
- Lead global, cross functional workstreams focused on accelerating our strategic priorities and Ensure program and/or project goals and objectives are met
- Use program and project management best practices to help teams execute programs on time, on budget and meet program outcomes
- Analyze solutions from multiple angles, provide recommendations considering the needs of functional or cross functional teams, and assess priority based on fit to agreed organizational criteria
- Monitor the health of the work, gathering feedback on what’s working vs. not and adapt as needed
- Lead program status reporting highlighting risks, issues, and concerns
- Create and communicate program charter, scope, and goals to stakeholders
- Baseline current process performance, set objectives and complete cost benefit assessments. Create metrics and dashboards to measure process efficiencies to validate results
- Understand issues, identify the root cause and articulate it in an actionable way, frame options to resolve it, and drive the decision on those options with the relevant stakeholders
- Strong communicator with sufficient business acumen to advise and influence the most senior executives across the company
- Strategically evaluate and drive alignment and decision-making
- Present to program steering committees making detailed, prioritized recommendations, communicating risks and program status, facilitating discussions and driving decision making
- Baseline current performance, set objectives, and complete cost benefit assessments. Create metrics and dashboards to measure process efficiencies to validate results
- Possess the confidence to challenge the status quo and ensure project conversations drive innovative thinking
- Estimate and request funding and resources. Track budget actuals and forecast spend
- Identify and engage appropriate stakeholders, manage expectations and drive conflict resolution
- Address program and interpersonal conflict head-on and tactfully
- Bring transformational leadership to drive change in behavior across Equinix
- Possess the confidence to challenge the status quo and ensure project conversations drive innovative thinking
- Identify and engage appropriate stakeholders, manage expectations, and drive conflict resolution

**Qualifications**
- 15+ years experience preferred
- Diploma to a Bachelor's Degree preferred
- Managing Successful Programs Practitioner certification preferred
- Proven experience as program director leading projects or programs that are global, cross functional and deliver high impact/ROI with a thorough understanding of project & program management techniques and methods
- High EQ: influential change-leader who can actively listen, challenge the status quo while build followership and support by bringing people along
- Self-starter: comfortable with ambiguity and understands complex business problems and drives understanding, alignment, and resolution
- Be curious, have the strength and courage to ask hard questions, and challenge norms
- Highly organized and ability to prioritize
- Experience working for a Global organization across multiple functions & regions with the ability to influence cross functionality with the ability to lead difficult conversations
- Change agent who has experience workin

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