Technical Lead

7 months ago

Calgary, Canada National Music Centre Full time

**About the National Music Centre**:
More than a museum, the National Music Centre (NMC) preserves and celebrates Canada’s music story. It is inspiring a new generation of music lovers at its home, Studio Bell. Located in the heart of Calgary’s East Village, on-site activities include five floors of interactive exhibitions, instruments, artifacts and Canadian music memorabilia from NMC’s vast collection as well as four separate Canadian Music Halls of Fame. NMC also hosts public programs, live performances across multiple music venues, education programs, and creative artist residencies with NMC’s world-class recording facilities.

**Commitment to Diversity and Inclusion**:
National Music Centre (NMC) believes in the power and importance of diversity and inclusion both in music and in the workplace. We ensure equal opportunity for all qualified applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

**About this position**:
**Responsibilities**:
Key responsibilities include, but are not limited to:

- Oversee A/V requirements for public and education programming, including proactive logístical planning and scheduling tasks to ensure seamless execution of events.
- Execute internal programs with high-quality A/V support, managing the technical aspects of events from setup to teardown.
- Train and supervise A/V tech staff, providing guidance and support to ensure efficient workflow and high performance standards.
- Maintain A/V equipment inventory, conducting regular checks and coordinating repairs or replacements as needed. Other duties as assigned.
- Liaise with external artists and clients to understand their technical needs and preferences, facilitating walkthroughs and providing technical expertise.
- Coordinate internal events with third-party suppliers, ensuring timely delivery, setup, and teardown of equipment and technical support.
- Ensure compliance with NMC policies and safety standards, conducting regular safety checks and providing necessary training to staff and volunteers.
- Act as a scheduling steward, coordinating and optimizing event schedules to maximize efficiency and resource utilization.

**Qualifications**:

- Proficiency in live audio/video and lighting production, with experience in logístical planning and scheduling tasks.
- Strong communication and customer service skills, with the ability to effectively coordinate with internal and external stakeholders.
- Ability to work independently and in a team, demonstrating strong leadership and organizational skills.
- Previous experience in music production preferred, with a solid understanding of event equipment and technologies.
- Be a strong team player with exemplary leadership skills and positive attitude.
- Have strong organizational and logístical skills with attention to detail and accuracy; able to multitask and manage time wisely.
- Flexibility to work full-time hours, including evenings and weekends as needed.

**Key Relationships**:

- Senior Production Manager
- Technical Director
- Technical Leads
- Programming Team
- Events Team
- Event Coordinators and Event Hosts
- Collections Team
- Digital Content Coordinator
- All NMC staff and volunteers

No phone calls please.

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