Co Manager

3 weeks ago


Newmarket, Canada La Senza Full time

The La Senza team delivers best in class, captivating, branded customer experiences that build loyalty and enables consistent sales and profit growth. They drive personal sales, live our values, represent the brand and demonstrates the LaSenza sellin model and behaviors.

Role and Responsibilities:

- Assist the Store Manager in leading the operational execution of the store to ensure exceptional customer experiences and drive profitable sales growth.
- Drive personal sales and the sales of the team by supporting the manager in demonstrating and coaching to the La Senza selling behaviors in order to create a high-performance selling culture within their team and achieve the stores sales goals.
- Focused on building new and lasting customer connections, delivering highly satisfying customer experiences
- Creates an inspiring and effortless customer experience through product knowledge and building relationships
- Process customer transactions, returns, or exchanges accurately and efficiently
- Understand, adhere to, and reinforce brand standards
- Maintain awareness for loss prevention by supporting a culture of honesty and connecting links between customer service, associate engagement, and shrink
- Assist with merchandise prep for sales floor presentation including ensuring merchandise is accurately priced in accordance with markups, markdowns, and promotions
- Replenish merchandise to standard to create a full store, ensuring visual displays are maintained according to standards

Success criteria:

- Embraces La Senzas mission
- Meets availability criteria, including evenings, weekends, non-business hours and some holidays (excluding Christmas day and Easter Sunday)
- Ability to work as part of a team
- Genuine desire to provide excellent customer service
- Excellent listening, organization, and follow through skills
- Ability to connect with and relate to customers and team and build meaningful relationships

**Salary**: From $21.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed

Ability to commute/relocate:

- Newmarket, ON L3Y 4Z1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 5 years (preferred)
- Retail management: 2 years (preferred)

**Language**:

- english (preferred)

Licence/Certification:

- Driving Licence (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

Application deadline: 2023-08-30
Expected start date: 2023-09-15


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