Technical Lead

4 weeks ago

Toronto, Canada ResQ Full time

**ResQ **was founded with the belief that restaurant operators and service providers should have a much better way to operate their businesses. As a first step towards our mission, we have built a SaaS-enabled marketplace that helps fast-growing restaurants manage their repairs and maintenance, empowering them to focus on their customers.

Repair and maintenance is the heartbeat of any restaurant's operations, yet the existing management methods are complex, expensive, and time-consuming. With ResQ, restaurants can simply get connected to qualified service providers, submit jobs, track progress, and pay, all in one place.

We are trusted by the world's leading restaurant brands and are venture-backed by top-tier global VCs - and we are just getting started

**What you will do**:

- Lead the design, implementation, and maintenance of complex software systems, with a strong emphasis on cloud architectures, particularly AWS.
- Define, maintain, and enforce best practices for software development, architecture, and security within the team.
- Oversee the technical direction of projects, ensuring alignment with business goals and technological advancements.
- Mentor junior and senior engineers, fostering a culture of learning, code quality, and innovation.
- Conduct regular code reviews, providing constructive feedback to enhance team performance and code quality.
- Architect scalable and resilient systems using AWS services like EC2, S3, RDS, Lambda, ECS, among others.
- Design and implement system architecture, ensuring fault tolerance, and scalability.
- Evaluate new technologies for their potential to improve or scale our systems.
- Collaborate with product managers, designers, and other stakeholders to define product specifications and deliverables.
- Manage project timelines, resources, and deliverables to ensure projects are completed on time and within scope.
- Drive innovation within the team by encouraging experimentation and the adoption of new methodologies.
- Troubleshoot and resolve complex technical issues, often involving multiple systems or technologies.

**Who you are**:

- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related experience.
- Experience leading engineering teams, ideally in roles involving architecture and technical mentorship.
- Strong experience with AWS services across computing, storage, networking, databases, and security.
- Deep understanding of cloud architecture principles, serverless computing, and containers.
- Experience with CI/CD pipelines, Docker, Kubernetes, or other container orchestration tools.
- Familiarity with database technologies, and data modeling practices.
- Excellent communication and interpersonal skills to effectively lead and coordinate with cross-functional teams.
- Strategic thinker with strong analytical and problem-solving abilities.

**Nice to haves**:

- Experience with GraphQL APIs
- Proficient with Python / Typescript / React / ReactNative
- Experience or interest in infrastructure and platform technologies such as (terraform, AWS, CI)

While we are never perfect, we have aimed to build a process that fosters fairness and helps to minimize bias, this includes structured processes and interviews. Our goal is that everyone interviewed has a positive experience, regardless of the outcome. Our interview process is done remote utilizing Google Meet.

**Stage**: Send us your resume and a note about how your story connects to ours. Feel free to focus on what you have learned rather than just a list of responsibilities. Tell us your story We’ll aim to tell you quickly if it is not the right fit so you are always informed.

**Stage**: A call with our Co-Founder who will ask you more in depth questions about your experience and skills. Come with questions If this call goes well and we both want to move forward with each other we will ask you to complete a live coding assignment for your next call.

**Stage **:This stage will be with our Co-Founder and a member of our engineering team will take you through a systems design interview to get a better understanding of your skills. We will also leave time to give feedback and ask some more questions.

**Stage **This stage will be a values interview with a few members of the ResQ team. We will get an understanding of what motivates you and how you work and align to ResQ’s values.

**Stage**: This is the final stage in the process where you will meet our CEO, KJ. This stage will be more of an introductory call and less focused on your in depth skills and knowledge.

**Want to learn more? Keep Reading**

We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during al

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