Key Account Manager

2 weeks ago

KitchenerWaterloo, Canada Westburne Full time

**Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow.

To learn more about Westburne, please visit us at LifeHere.westburne.ca and westburne.ca

**What You Will Do With Us**

We are seeking a highly motivated and experienced individual to join our team. As a **Key Account Manager**, you will develop and maintain strong relationships with key accounts in the **Kitchener/Waterloo** area.

**How You Will Thrive With Us**
- Act as the primary point of contact for client inquiries, issues, and escalations.
- Identify opportunities for growth within existing accounts and develop strategies to capitalize on them.
- Collaborate with internal teams to ensure the delivery of high-quality products and services that meet client needs.
- Strong coordination skills to be the primary point person between internal teams, vendors, and customers
- Stay updated on industry trends, market conditions, and competitor activities to identify potential threats or opportunities.
- Prepare and deliver presentations, proposals, and reports to clients as needed.
- Manage contracts, negotiations, and pricing agreements with clients to maximize profitability while ensuring customer satisfaction.
- Coordinate with technical teams to provide support and solutions for clients' automation needs.
- Identify and pursue new business opportunities within the territory
- Stay updated on industry trends and market developments
- Provide technical expertise and support to customers
- Drive sales growth and meet or exceed sales targets
- Excellent communication and negotiation skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills

**Who Are You**
- Proven experience in key account management.
- Strong understanding of electrical systems and components, with the ability to effectively communicate technical information to clients.
- Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients.
- Demonstrated ability to develop and execute strategic account plans to drive business growth.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
- Willingness to travel to client sites as needed
- Ability to travel Internationally (when required)

**What We Offer**
- Our employees enjoy a positive work-life balance while thriving in an environment that is ever-changing and motivated by new and exciting challenges.
- We offer competitive compensation, a series of benefit options and pension packages, and the opportunity for success and growth across the organization.
- Westburne provides equal employment opportunities for all applicants. We encourage everyone to apply.

**What Is Next**
- If this is the right position for you, click apply.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift

**Experience**:

- Inside sales: 1 year (preferred)
- Account management: 3 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

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