Night Auditor

3 weeks ago

Niagara Falls, Canada Wyndham Garden Niagara Falls Fallsview Full time

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, there will be a Wyndham there to welcome them.

When Wyndham Worldwide was established, we created a set of values that underpin our distinctive culture, drive our growth, nurture innovation and inspire the great experiences we create for associates and the people we serve.

**Job Summary**

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

**Responsibilities**:

- Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
- Verify the status of all wake-up call requests and ensure they are properly handled.
- Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
- Prepare the front office for the 'A' shift and reset day's business.
- Act as a Guest Service representative and manager on duty during the night time hours.
- Act as a phone operator during the audit shift.
- Attend and actively participate in all front office meetings.
- Participate in all training and cross training programs.
- Take the initiative to greet guests in a friendly and warm manner.
- Other duties as assigned.

**Job Skills**:

- Understand and use math concepts in order to design a financial or economic system.
- Work math problems quickly and accurately.
- Understand and use computers and related equipment.
- Speak and write clearly to report financial information.

**Job Qualifications**:

- At least 6 months front desk/night audit experience preferred
- Accounting experience, an asset
- Experience using OPERA PMS, an asset
- Excellent problem solving and customer service skills.
- Commitment to succeed in a team-orientated environment.
- Ability to walk, stand for long periods of time.
- Must be able to work different shifts, including holidays, nights, and weekends.
- Ability to maintain a professional and courteous demeanor during stressful and/or busy times.

**Physical Demands**:

- Standing/Walking for long periods of time

**Job Types**: Full-time, Part-time

**Salary**: $15.00-$16.50 per hour

Schedule:

- Holidays
- Night shift
- Weekend availability

Ability to commute/relocate:

- Niagara Falls, ON L2G 3V7: reliably commute or plan to relocate before starting work (required)

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