Night Auditor

2 weeks ago

Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

**ABOUT US**

The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.

A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.

Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless.

**NIGHT AUDITOR**

**RESPONSIBILITIES**:

- Greet and welcome guests upon arrival. Register guests into the computer, verifying reservations, addresses, and credit information. Promote the Marriott Rewards Program and provide recognition and benefits to all present members.
- Reconcile and complete all daily front office work.
- Run night audit procedures in front office system in lieu of the night auditor.
- Accept payment for guests’ accounts both at the time of registration and checkout. Maintain an accurate report of receipts and deposits.
- Post miscellaneous charges as required.
- Answer telephones in a timely and professional manner.
- Accept and create reservations utilizing the standards set by the reservation department.
- Attendance at all scheduled training sessions and meeting is required.
- Participate in emergency procedures.
- Assist in other tasks as assigned by Managers/Supervisors.

**QUALIFICATIONS**:

- Must have minimum one year front desk experience.
- Previous Front Office experience required.
- Must be able to speak, read, write and understand English. Requires good communication skills both written and verbal.
- Must be able to read and write to facilitate the communication process.
- Must possess basic computer skills and knowledge.
- General knowledge of the Vancouver and its attractions.
- Must be able to stand and exert well-paced ability for up to 4 hours in length.
- Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
- Must be able to lift up to 15 lbs. occasionally.
- Ability to spend extended lengths of time viewing a computer screen.
- Must be able to type 30 wpm.

**PERKS**:

- Explore Travel Program
- Ongoing Associate Appreciation Events

**DIVERSITY**

Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $25.85-$29.85 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- RRSP match
- Store discount
- Vision care

Schedule:

- Holidays
- Night shift
- Weekend availability

Shift availability:

- Overnight Shift (required)

Work Location: One location

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