Customer Product Specialist

2 weeks ago


Winnipeg, Canada Pivot Full time

**Company Overview**

We are the fastest growing circular logistics network in North America and subscribe millions of dollars of furniture to thousands of customers. Pivot is backed by top venture capital investors and is hiring ambitious individuals to join our Winnipeg team to support our expansion across North America.

**Customer Product Specialist Team**:
In this role, you will use rapidly changing software built by Pivot’s engineering team to support customers and manage Pivot’s team across North America. Responsibilities include scheduling, live support for both tech and furniture, and managing operations tasks. Excellent verbal and written communication skills are required as we manage our entire network from our Winnipeg Operations Centre.

Opportunities for rapid career growth and additional roles are available for high performers. Availability to work evenings and weekends to exceed customers' expectations is required. Part-time roles are available
- Strong interpersonal skills to communicate with customers, couriers, and teammates
- Ability to plan and organize with attention to detail
- Comfortable using modern technology to remotely manage teams across North America
- Adaptable and excited to work in a fast-paced team

**Please note: this position is not a remote job, employees are expected to report to our Head Office in Winnipeg for shifts.**

**Job Type**: Part-time

**Salary**: From $15.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Winnipeg, MB R3B 0P4: reliably commute or plan to relocate before starting work (required)



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