Complex Case Manager

1 month ago

Montréal, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-07

As a Complex Case Manager - Disability, you help process life and health insurance claims, promote occupational health and manage disabilities.

You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing.

You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible.

General Information on the Position

Other working conditions- Workplace: Position located in Montreal or Levis, depending on the applicant selected. The work arrangement for the position is hybrid work #LI-Hybrid- Number of jobs available: 5

**Qualifications**:
- General college diploma in a related field- A minimum of three years of relevant experience, including two years in a similar position in group insurance- Experience in the health care field (an asset)

Please note that other combinations of qualifications and relevant experience may be considered- For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

Upper intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Decision quality, Situational adaptability

Work Location

1, Complexe Desjardins, Montréal

Trade Union

Non Syndiqué

Unposting Date

2023-08-20

Job Family

Life and health insurance (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

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