Academy Performance Lead

2 days ago

Mississauga, Canada JLR Full time

**POSITION: Academy Performance Lead - Canada**

**RECRUITMENT SALARY RANGE: $64,000 - $77,000**

**LOCATION: Mississauga, Ontario**

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

Reporting to the Training Director - North America, you will be responsible for leading, supporting, and the managing of Retailer Training KPI's in Canada. This role is critical to providing training needs and requirements for all Jaguar Land Rover Canada (JLRC) Retailers. In addition, you will be responsible for all North America Reporting and LMS operation and considered the Subject matter expert.

**WHAT TO EXPECT**:
In this role, no two tasks are the same. With lots of projects and relationships to build with people across the business and beyond, it’s a challenge that will help your career grow within an iconic organization. Here’s what to expect:

- Support Canadian Training Academy, budget, schedule, and facilities
- Develop and create monthly reports and data visualizations for the entire North American market
- Support In-person training with attendee booking, scheduling, training material management, food & beverage organization, and other ad hoc responsibilities, while ensuring every aspect of delegate experience is a Modern Luxury one.
- Respond to retailer questions with regard to training requirements, classroom and virtual enrolments, Launch enrollments, In-Retailer Training enrollments, eLearning issues, training chargebacks, etc.
- Act as the Learning Management System (LMS) NA Lead and support person (questions, passwords resets / lockouts, tickets).
- Perform other duties as required

**WHAT YOU WILL NEED**:
Along with your ambition to achieve the exceptional, there are several skills that you’ll need to have to help you succeed here, including:

- Bachelor’s Degree is preferred, or equivalent work experience;
- Minimum 3 years experience related to the role
- Experience with automotive OEM / Industry / Retail/Training
- Fluent in Microsoft Office
- Excellent Communication skills in all areas with in-person, presentations, writing, and phone
- Strong analytical, organizational, and time management skills
- Ability to work autonomously and manage several activities at once
- French is an asset but not required
- Tableau Desktop experience preferred
- Programming Lanaguage (SQL, Python, etc.) a plus

**Schedule**: Hybrid Ways of Working (Monday, Tuesday, Thursday - office days; Wednesday and Friday - choice days)

**SO WHY US?**
- As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
- Be part of an international, inclusive, and open-minded company
- Global Bonus Program based on company performance
- You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
- Our employees receive a generous time off policy
- We offer a discounted Luxury Vehicle Car Program
- Employees also receive generous health care and retirement plans
- Maternity/Paternity Leave
- And more
- Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position”.

**_
Thank you for your interest in working for us, we love it here and think you will too_**

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Jaguar Land Rover Canada, ULC is an equal opportunity employer.

**#WEAREJLR**:

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