Ice Cream Server

**About us**

Twice Cream endeavours to produce and deliver premium, artisanal ice cream that brings people together, while creating lasting memories and satisfying the cravings of just about every type of ice cream lover.

**Seasonal Ice Cream Scooper**

Would you like to scoop ice cream for a living?

**What we are looking for**:

- Confidents to provide frequent ongoing training while working the floor and leading by example along side your team.
- Exceptional interpersonal skills that are exercised regularly through daily communication with your team, customers and other staff.
- An ability to manage time and tasks to provide a excellent customer experience.
- An overwhelming love of ice cream. You’ll get to try out all the flavours

**Duties and Responsibilities**:

- Smile Provide a welcoming, fun loving environment for both our staff and customers
- Communicate with your team members effectively about orders, inventory, maintenance and repairs and employee and customer support
- Daily tasks including scooping, store cleanliness, stocking, inventory
- Answer the phone and questions about ice cream, products and services
- Prepare ice cream scoops and fresh waffle cones while creating a friendly and energetic environment for customers
- Be proactive around the store when it comes to customer support and keeping the store re-stocked and clean
- Always ensuring all health and safety protocols are followed at all times as well as understanding company policies and guidelines.

**Requirements and Qualifications**:

- At least 16 years of age.
- Food Handler Certificate (Can be obtained after).
- Able to be on your feet for extended periods of time.
- Prior cashier / retail experience a plus.
- Outgoing with exceptional customer service skills.
- Schedule flexibility, able to work evenings and weekends.
- Ability to multi-task and follow instructions. Ability to work as a team player toward the common goal of giving customers an exceptional retail food experience.

**Job Types**: Part-time, Seasonal

Expected hours: 8 - 24 per week

**Benefits**:

- Discounted or free food

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Sherwood Park, AB T8A 4T1: reliably commute or plan to relocate before starting work (required)

Work Location: In person