Data Analyst
3 weeks ago
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Data Analyst, you will create and maintain an accurate inventory of property and business assessment accounts for the development of property and business assessments within provincially legislated time frames. You will also support and respond to the valuation needs of a number of divisions in the Assessment and Tax business unit. Primary duties include:
- Analyze, research, and process necessary information from various sources (for example: blueprints) to be keyed into The City of Calgary’s Integrated Assessment Office (CIAO) system.
- Process and reconcile titled parcel ownership details between Calgary Ownership On-Line (COOL) and CIAO.
- Process and reconcile parcels between CIAO and Public One Stop Service Experience (POSSE).
- Answer, troubleshoot, and respond to incoming phone call inquiries from external customers and log into the Assessment Inquiry Management System (AIMS). Follow up on inquiries and responses from customers.
- Compile and provide information required to assist in the development of property and business assessments in response to internal and external customer inquiries.
- Prepare, collect, and track Assessment Information Requests (ARFI) sent to and received from external customers.
- Track, research, and collect necessary information to be provided in response to external Assessment Information Requests (AIR) within legislated deadlines.
- Create schedules, organize workload distribution, update and maintain procedure manuals, revise reference materials, and participate in special projects.
**Qualifications**
***
- A completed 1 year certificate in Business Administration, Building Construction, Property Data management, or a related field.
- At least 2 years of experience in real estate, property assessment, appraisal, blueprint reading, building construction or a directly related field.
- Intermediate proficiency in Microsoft Office (Word, Outlook, Excel, and Access).
- Preference will be given to applicants with:
- Customer service experience that involves responding to data related inquiries and the collection and compiling of information.
- Experience with Torrens System of Surveys (SPIN2) or a similar surveying system, ArcMap software, Pictometry, POSSE, COOL and CIAO.
- A strong attention to detail, excellent customer service skills, and effective organizational skills.
- Computer and analytical skills, critical thinking, and mathematical skills.
- The ability to efficiently manage, analyze, and process large volumes of data and effectively communicate with a diverse set of internal and external partners.
**Pre-employment Requirements**
- Applicants will be tested for appropriate skills.
- Successful applicants must provide proof of qualifications.
Union: CUPE Local 38
-Business Unit: Assessment and Tax
-Position Type: 1 Permanent
-Location: 2924 11 Street NE
-Compensation: Pay Grade 7 $33.33 - 44.60 per hour (2023 Rates)
-Days of Work: This position works a 5 day
-work week with 1 day off in a 3 week cycle.
-Hours of work: Standard 35 hour work week
-Audience: Internal/External
Job ID #: 306672
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