Release Manager

2 weeks ago

Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Job description (heading) / Description du poste (titre)**
- As a member of the Engineering Domain, the **Release Manager (RM) **plays an integral part in the software development life cycle. The role includes planning, scheduling and controlling the deployment of software releases across multiple server environments and projects.

**Preferred skills (heading) / Compétences particulières (titre**)
- University degree or equivalent experience
- Minimum 5 years of experience in software development and release management
- Experience with and/or exposure to Agile, Waterfall, and other project management methodologies
- Experience working in an operations environment
- Experience in DevOps practices and familiarity with automation, continuous integration, and deployment
- Nice to have: familiarity with ITIL/ITSM concepts and principles

**Qualifications (heading) / Compétences (titre)**
- Excellent interpersonal, collaboration and communication skills; able to communicate effectively regardless of audience
- Experience supporting a team of developers to use software development utilities
- Experience leading a technical project team
- Demonstrate leadership qualities, strong communication, organizational skills, a positive attitude, and the proven ability to negotiate and influence others to obtain desired results
- Prior experience in a shared service or matrix organization
- Detail-oriented
- Strong analytical and problem solving skills
- Strong risk assessment and risk management skills
- Able to handle multiple tasks in a fast-paced, deadline-driven environment
- Able to work independently and as part of a team
- As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

**Responsibilities (heading) / Responsabilités (titre)**
- Be involved in the Engineering Domain Release Management Lifecycle
- Assess all new requests, projects, releases and sprints
- Review the release schedule and assist in managing all changes, risks, and communications related to software releases
- Work with Agile team members in planning release communications, release details and schedules
- Collaborate with various Delivery and Operations teams to create a common, centralized view of all releases
- Manage relationships and coordinate work between different teams in different locations
- Manage risks and issues that may affect release scope or schedule, and validate that the release controls have been satisfied
- Continually work towards making improvements in the engagement and release process
- Work with Dev Ops to continuously increase automation for deployments in the different environments
- Research/assess new release and configuration management methodologies and technologies
- Be involved to help establish consistent Release Management practices across the team
- Off hours availability is expected and may result in a modified work arrangement (e.g. one weekday off in lieu of one weekend day worked)

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
80,000/80 000 - 130,400/130 400

**Job Category**:
Business Analysis - Systems

**Posting End Date**:
25/05/2023

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