Manager, Client Credit Support

3 weeks ago


Quebec City, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Manager, Client Credit Support | Directeur(-trice), Soutien du crédit, Clientèle

**What is the opportunity?**

**What will you do?**
- Deliver efficient, professional, and best-in-class support to the Managers, Credit Structures, Private Bankers, and Private Banking clients
- Efficiently coordinate credit fulfillment activities and ensure premium turnaround times, meeting or exceeding client expectations
- Action daily excess management reports, obtaining Group Risk Management’s approval when required
- Interact with Private Banking clients and support their day-to-day needs, including discussing the various options available to them regarding their credit products
- Collaborate with team to identify, evaluate, and act on early warning signals, financial covenants, margins, collateral security values and take immediate action, as required

**What do you need to succeed?**
**Must-have**
- Strong written and verbal communication skills in French and English (in order to serve French and English-speaking clients in the Québec market)
- Minimum of 2 years of experience in credit granting to personal and/or business clients in a client-facing/contact environment
- Minimum of 2 years of experience in a client-facing role (branch or Advice Centre environment)
- Superior client relationship management skills
- Ability to work independently and as part of a national team
- Solid organizational skills with a proven track record in managing high net worth client expectations

**Nice-to-have**
- Knowledge and understanding of RBC Private Banking financing products, credit/risk procedures, guidelines, and standards
- Experience in Business and/or Commercial Markets
- Experience with complex credit products such as investment lending, Bankers' Acceptances, home equity financing solutions, etc.
- Experience working as part of a national team with colleagues located across the country
- Experience in credit fulfillment and support

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Challenging work
- Variety of assignments
- Financial strength and strong brand
- Management that supports your work and progression

WMPB

**Job Summary**

**Address**:
MONTRÉAL, Quebec, Canada

**City**:
CAN-QC-BROSSARD, CAN-QC-GATINEAU, CAN-QC-LAVAL, CAN-QC-MONTRÉAL, CAN-QC-QUÉBEC, CAN-QC-SHERBROOKE, CAN-QC-WESTMOUNT

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-02-17-08:00

**Application Deadline**:
2023-03-12-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

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